Customer Ratings & Reviews

Great website to order from and had no issues buying or picking up. Also have had no issues setting up myself.

Out of all warranties I’ve ever purchased Geek Squad is the only ones I truly trust.

Havent used it yet but im sure its great by the sounds of it

The best thing the Best Buy includes is the guaranteed of the products.

I'm a big fan of the Geek Squad protection packages. They replaced a 65" LG OLED C6 TV a few years ago due to burn in and the replacement process was hassle free and went very smoothly. On a side note, the standard warranty included with LG OLED TVs does not cover burn in. I purchase the Geek Squad Protection Plans on all electronics I buy from Best Buy.

I never used the tv. As the TV was returned, defective. But, the customer service, was very good.

Never win but i gave it a shot because you never know.

Excellent home delivery and professional service thank you geek squad awesome service

The agent that delivered was great! Set everything up where we wanted it with great care and hooked it all up. He made sure everything was working, gave us some instructions and we were set to go. Thanks Geek Squad,

I did have to have tv replaced due to a faulty audio port. It was a painless, quick process. the extended warranty gives me peace of mind.

I like the knowledge of having a five year warranty if it is needed. Great price

Very easy to communicate with when I had questions regarding a tv I purchased a few years ago. They were nice and friendly and offered me good advice when trying to figure out how to expand my tv’s storage.

Had problems with my SHARP TV Remote, THREE YEARS after TV purchase. Only ONE PHONE CALL, to GEEK SQUAD, and a Brand New Remote was at my Home in JUST A FEW DAYS! No Hassle + GREAT SERVICE! Super SUPPORT, 3 years AFTER TV PURCHASE! Thank You Very Much. GREAT JOB!

Haven't had to use Geek Squad yet for any broken items but have purchased open box items in the past that they have certified and the items are always exactly as described so they seem to know how to rate items and what comes with and how to use a device. Geek Squad was also instrumental with getting me a refund on an installation gone bad on my dishwasher (note - Geek Squad wasn't the installer).

Need this protection on all your devices. Great Geek squad protection to have.

Definitely worth having the protection incase anything happens.

I always purchase the Greek squad agreement when I purchase televisions as the manufactures warranty does not include shipping and at times the service is not very good. I have found that the geek squad service backs up the purchase of the TV really well.

Love it for TV , never had any issues though but great peace of mind

Peace of mind in case a product becomes a lemon. Anything man made eventually crumbles. Protection plan are a must. Helps save money when you need to get a replacement or fix on an expensive product.

I experienced a few issues with my five year old 4K LG, and Geek Squad personnel were very diligent about resolving them. The pleasant experience with Geek Squad personnel made the five year Protection Plan on my Sony XR65A95K an easy decision.