Customer Ratings & Reviews

very helpful overall. they knew there business and explained to me what i needed.

Amazing survive every time. Always helpful and there to guide knowledge.

Worth every penny. They replaced my Vizio 58 inch TV, purchased in Nov 2020. After verifying it could not be fixed they offered me my choice of several comparable TVs. The whole process was quick and easy. All it cost was the price of a new 2yr protection plan.

This product is quite resistant, the TV can be placed in various positions, it also comes with a large number of accessories to adapt it to different brands of TVs

Great plan that takes the worry out of the little things

seeing the horrible quality control of tvs this year, it’s really nice they come out and pick up tv from your house, i’ve been dealing with 20-30 samung tvs this year because of the bad DSE or banding in the screen, so it’s nice i can try getting a tvs and not have to drive 30 mins every week

Very useful product with a reasonable price. Everybody can but it

I was standing over at the oled TV's and the guy who worked there asked me if I was thinking about buying one and I said yes! So he ask me to look at something he had on sale and it was a B7 55" lg oled tv! He showed me the price and my jaw dropped when I saw the price "699" and I said yes I will take it And I purchased this warranty and I am very happy with my purchase because this tv is great!

LOVE THE GEEK SQUAD 5 YEAR PROTECTION BECAUSE I PURCHASED A STOVE THAT HAD MULTIPLE ISSUES AND WAS REIMBURSED FOR MY TROUBLE. NORMALLY DONT PURCHASE PROTECTION BUT GOT BURNED BEFORE ON A WASHING MACHINE THAT WENT OUT AFTER TWO YEARS

Great tv love the quality and the features that the tv provides

Haven't use the service yet because my TV is brand new but the customer service is excellent

Love this tv exelent picture and sound I wish it had better remote

if you buy oled and qd oled like me u need this! they cover dead pixels and burn in enough said is a no brained decision u will have dead pixels and it will come in handy

I have not had to use it yet. And I pray I will not have to. But I am glad I brought it. This is my second TV from Best Buy. I never had a problem with the first TV.

Well i did receive the information quickly and i haven't used it yet. I needed extra coverage just in case for years to come.

Consider the cost of the tv i bought and they guarantee it for 5 years. I see tvs all over on cl selling w bad pixels or a line. If this hapoens in 4 years from nowwell i call best buy and tgey bring me a samsung series 9 tv that has 3d to my house and haul off the bad one who wouldnt want their tech replaced with the new updated version?

The customer service was awesome , the process of purchasing my brand new tv was easy. It was brought to my Car and they did everything so safely and quickly . Picking up was a breeze

Really good coverage for the price. Have had to use this before and worked well.

Have not had to use this yet, but from a past experience when I had to, all went well. And, since my TV was unable to be fixed on that occasion, I was able to purchase a new TV with a gift card with the reimbursement for the price of that TV. This gives me peace of mind that if anything happens with this new TV in the future, I’ll be covered.

Got this warranty for my daughters tv after her previous tv went black with no warning and no warranty. Do yourself a favor and get the warranty. It provides peace of mind for the unknown!