Customer Ratings & Reviews

Agent came over help set up and answer all our questions. He was friendly, personable and patient. Great representative for Best Buy.

I buy warranties on all my electronics. If best buy ever got rid of the geek squad warranty id likely never buy another tv from there. But super satisfied

Great customer service easy to file claim. Urgent are very knowledgeable and helpful

Very Impressive!; quality highly recommend to anyone, well please.

When offered, get the protection plan. You never know whether or not your purchased item is going to be the one that fails. Get the protection plan. It's worth it to relieve any product failure headaches you may encounter.

Love Geek squad there amazing! They are good at what they do.

We purchased our five year protection plan. We had one on our last computer and were very glad we did so. No problem getting service from friendly staff.

The service they provide is top notch helped me with all my problems i had.

I purchased the five year warranty on my expensive new flat green 60 inch which was highly recommended by the geek squad, and sales team

Usable and easy to apply it to get the help that you need. Just remember that it is concurrent with a manufacturer warranty.

i recently had to replace a tv after 2 years of use. The geek squad looked at it and it was not repairable. They gave me the money I spent on the TV as a store credit and I purchased another TV.

The Geek Squad warranty is the bomb. It can cover up to 5 years, then replace it effortlessly if needed.

Nice to have the Geek Squad behind my Purchase! They do fine work!

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Really a must have for any device that you have. Recommended.

When you bit electronics I don’t think there is an easier process than dealing with Best Buy. So for me it’s a no brainer on a product over 1500 bucks.

Geek squad are always very helpful when ive had a problem with trouble shooting something i dont understand. Thwy are very professional.

I love this service. It is a must have for peripherals that live around pets or kids. Best bang for your buck if you have headsets or mice dyeing every 18 months

I am not tech minded much at all, so when I encounter a issue or problem in the tech field, my go to people are the Geek Squad. They are fantastic and I'd be lost if I didn't have them to reach out too when I have difficulties or questions. Best investment I have every made.

I purchased the protection plan for a very expensive tv that I purchased. It suffered a power surge failure only a few weeks after I got it home, and I was so happy that I had protection! They came out and delivered a new tv with no hassle. Great service!