Customer Ratings & Reviews

Service is always top notch here, They make sure im happy and understand everything before leaving and never rush me away

Even after I bought the item, I was still able to get this protection. No classes, gimmicks or haggling. Thanks Best Buy!

Excellent price for warranty. My Tv is in good hands!

During my issues w my Samsung TV, they made it out to my home but ultimately I was told there was nothing that could really be done. Ultimately I had the coverage for the tv and it was replaced.

It’s good knowing that if anything ever happens Geek squad has you covered.

Always need the protection plans! Anything can happen!

I can always count on Best Buy with their "Protection Plans" on select items I buy. I know if anything ever happens, I can be assured the problem can be addressed. Great Program to consumers

Good value for extended coverage in case something goes wrong after manufacturer warranty expires.

From others ive talked to and what ive seen in the store i have no doubts about the quality of the service

I never purchase a television, or in that case, anything of worth without purchasing the Geek Squad Protection Plan. It is a wonderful feeling knowing that if anything were to happen to my television, Geek Squad has my back. They even offer free at-home diagnostics for televisions 55" or higher..

little problem with color and picture it was replace it in 2day.Technician came the next day.

I bought the 70' Samsung TV, it works very well and we are satisfied and recommend it to some friends!!

I buy Best Buy products all the time, from TV’s to cell phones... but what is most important to me is the peace of mind I get purchasing the protection plans. I know if something goes wrong I have a team of people at my disposal to help me figure out and fix whatever the issue is.

Thank goodness for geek squad and protection because if anything goes wrong with my device, I know I have the support I need!

I've been a member of the Geek Squad for years and I love it. When I need help it's good to know I have someone there to assist. I have always been able to get an appointment quickly and they have always fixed my problem quickly.

My TV sound was going on and off so I brought the TV in for service under the 5 year protection. After review, my TV was replaced with a newer model. I'm very pleased and have now purchased protection for my new TV.

I like the tv. The only issue was the picture quality during football games. Did not realize it until football season started

They do great work, and in a timely manner. If you want your electronics in good hands bestbuy is the place

Was very relucatant about purchasing extended warranty. After speaking with the knowledgable staff at the Best Buy Store nearest me about the value behind the support for Televisions sold in-store, I knew that I wanted the longest lifespan on my device and knew the coverage and cost was worth it

No haggle, straight cut and dry coverage. Past warranty transaction i brought my Bluetooth buds into best buy and explained the issue and they smoothly inspected and exchanged. Thanks Geek squad!!