Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Geek Squad™
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

2-Year Standard Geek Squad Protection

SKU:
9961358
See Details

Customer reviews

Rating 4.7 out of 5 stars with 30816 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 329 Showing 6,561-6,580 of 30,816 reviews

  • Easy Peasy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV screen failed after 1 month. Geek Squad came and just brought a new TV and took the old one back

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • GET IT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please get this. Expect the unexpected. Our old tv had dying pixel lines and we had no protection.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv broke down and I went to bestbuy to buy another tv, but then they checked my account and found that I had the geek squad guarantee active and they replaced my tv for free, that was great, thanks geek squad.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Better than working with the manufacturer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're buying high performance equipment, this is worth it. I've had several TVs and items have failures and working directly with Best Buy/Geek Squad is far faster and easier than with the manufacturer.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • You Need This!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying a TV, the Geek Squad service is the best, They mounted the TV & had everything installed & showed me how to work everything before they left!

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Geek Squad #1 Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is amazing and extremely beneficial to have for all electronic purchases.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad is probably awesome.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I had no need to use the geek squad during the 2 year warranty, however I'm sure if I had they would've been great.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Monitor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son likes it. He wants a different one but I believe he is liking this 1 now.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Protection Plans Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly recommend anyone purchasing electronics buying the protection plan is the way to go.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geeks rock!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always add protection with quality thease days to prevent problems

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Heard good things

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always heard good things about the geek squad. So when I purchased a tv. I made sure to include them with my order.. havent had to use them(thank god) however its peace of mind know i can if need be!

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Hisense tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is a good one. I was looking for something to buy my kids and I found this brand. It is working great

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Keep up the good work.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional on every job that they do. Clean work and professional.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys really friendly, I will definitely recommen this store

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek squad service protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has always stood by their service agreements. I always purchase this service when buying any type of electronics. Best Buy's Geek squad has always been fast and quality service.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Helped the handicap lady

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sales person brought my TV to my truck let my seats down and make sure that my TV 75 inch fit in my truck

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend
Page 329, Showing 6,561-6,580 of 30,816 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.