Customer Ratings & Reviews

The geek squad was very helpful and when getting a nice tv it is worth it

I always buy protection plan because if something goes wrong the geek squad will repair or give you a new tv well worth the $. Also total tech support is awesome

Our tv stoped working and we were able to get a replacement. Very easy process

anything you need geek squad can help you figure it out. They have set up remote services so you can do from the comfort of your home

They can fix anything you buy at Best Buy in minutes

Great employee lots of help in store and online thabk you

It's a gamble, will the product you purchased last or work for 4 years or will it die in the the middle of a show. I don't normally buy the insurance except for my high tech washer and dryer my 65 " curved tv.

Lengthy time to get to someone but in-home service has been great.

unable to use this service direct hits from a ball not covered

I love the geek squad protection plan. I will not purchase a big item without getting it. It is totally worth paying that extra if there is something that goes wrong with your product you will be glad you bought it.

Replaced my tv with a text picture to the geek squad service and told me to pick out a new tv equal to my broken one and they delivered the new one and took the broken one.

I tend to buy warranty for my products, it gives me a sense of security in case anything happens. Will definitely continue to do so for my other products!!

S95b samsung is the best gaming tv on the market. A must fit gamers. Brightest oled!

What I do not like about the warranty is that once you use it, you no longer have the warranty in effect. For example, I bought a 3 year warranty on a microwave. It died in 18 months. That's it! Warranty over. I paid for 3 years for the remaining 18 months was non transferable.

Great Product. Great Price. Thanks Best Buy. Best deals.

Seriously. Buy the protection plan for any Best Buy purchases over $40. It's nearly hassle free to get things taken care of, and, at least for me personally, convenience and peace of mind are worth every penny.

I got this for my TV I bought so now I don't have to worry if it has problems

Love it. And they are good service and good products

The plan is okay. I wish it covered more. Beware that if they do not make or carry your device anymore, you have to get something comparable and if they don't have something comparable, you'll have to pay the difference for an upgrade.

It's nice that Best Buy offers coverage for their products. I went with 5-yr knowing that it'll be covered if anything happens and so in about that time it may be time for the next upgrade to television so I'm good til then!