Customer Ratings & Reviews

I received excellent service from the Geek Squad as they brought the new TV that I had purchased and installed it for me. They also asked me if I had an questions about the operation of it so that they could explain. Everything I wondered about they did explain. And if any other questions arise I know I can call them up to get the answer. They are always courteous and helpful.

The Qeek Squad is excellent! They have helped me so much. They keep my computer running like it should.

Whenever you buy something from Best Buy’s and are offered a warranty get it. Best Buy’s has the best hassle free warranty service you just have to know how to describe your problem, when my sister tv was messing up she got it checked out 3 times until I told her to explain to them that the tv goes blank after hours of use. Come to find out the motherboard on the tv was the problem which got fixed right away when explained the problem properly in stead of just saying it goes black sometimes.

I haven't needed to use this plan, but I'm definitely happy I bought it. I financed my whole purchase at 0% using the BestBuy card and the added peace of mind is definitely worth it. Living in the city (NY) without a car means that, in the event of an issue, it's a HUGE issue getting a TV around. This plan alleviates that concern, and I'll get it every time.

Like the tv has great picture quality and like it has the apps on it

Best warranty on the market, the geek squad member was vary nice, I couldn't be any happier

Top notch service for not only all my electronics but customer service is top notch as well

Got Geek Squad for my LG Air Conditioner because the previous one on wheels broke after 2 years. Warranties like this are necessary with AC's that breakdown after a short time

So far haven’t had to use it but good to know I’m covered

Fortunately i haven't had to use it on my latest purchase but i have needed it on other purchases and was completely satisfied with the way it was handled and the results It's a Must have for electronic purchases for me

Haven't used it on the purchase I just made, but have used them before and the service is great. Will always purchase alongside any big purchase.

BETTER SAFE THAN SORRY... THIS IS A MUST! DON'T FORGET

Anytime I purchase anything over $500 I always purchase the extra protection plan. This way I know if something happens to my tv in that 5 year duration. Everything is covered as far as replacement parts, labor etc....

I recommend always purchasing an extending warranty with any electronic/appliance you buy these days. It has paid off for me in so many ways, whereas I would be stuck with a huge repair bill or an unusable product. Best Buy has always been terrific about honoring their extended warranties, with with repair or replacement. The Geek Squad has always been easy to deal with, whether in store or home delivery and set up.

My last TV died in about 4 years, I am relieved to have the protection plan. The Geek squad was very helpful in trying fix the TV.

I like having a piece of mind should anything go wrong.

Tech sometimes dies quickly so it's good to have the extra assurance on board for a reasonable cost. Thank you.

I won’t buy any electronics without the warranty. Best Buy backs their products wonderfully.

I have not use it and I hope I wont use it but I read that they are great.

Good service...always buy the geek squad protection plan