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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30822 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 30,822 reviews
  • Rated 5 out of 5 stars

    TYSM GEEK SQUAD !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth EVERY CENT !! if your phone starts acting wonky or goes kerplunk GEEK SQUAD to the RESCUE !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind for large purchases over $1,000

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. My TV remote broke, I brought it to bestbuy, they took it and sent me a neq one in a few days! I bought the 5 year warranty for my 55" oled LG TV because all the reviews said it gets burn in on the screen...it's been 3years and NOburn-in, absolutely no issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We still have this tv and we haven't had any problems with it i recomend this brans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad took great care of my claim!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad protection plan. It was a breeze submitting a claim 2 WEEKS before it expired. Geek squad attempted to repair my tv and when they couldn’t I was given store credit to purchase a new ones no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always a good idea to get this protection. Just take the product backband they replace it with no questions asked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some times it is better to to on the safe side. I have had several people I know have trouble with the T V they purchase and since this was an open box item ( evidently purchased and used to watch the super bowl and then returned based on the active account I discovered on the T V ) I wanted to play it safe and went with the warranty . SO thst if some difficulty does happen I should be in good hands for repair or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AJ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great protection plan, customer friendly and

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! No matter that the problem was they could always answer any questions I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get an insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy this insurance because the first TV that I bought get damage and start giving problem after 2 months, because it was on guarantee I was able to return it back . I decided to buy another brand that I have been using all my life and wanted to made sure that the problem will not be repeated on this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quick setup and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my TV and downloaded all apps for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a protection plan…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a protection plan, I mean what can you really say?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knoledgable crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are amazing. They know their stuff and they are very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have for any device inconvenience that may and can occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guaranteed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A guarantee that it’s going to be perfect is well worth it all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Great customer service. Terrific personnel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for any expensive device is worth it period. Dont over think it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and wonderful customer service! Store clerk was extremely helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help, I knew what I wanted and they helped me find it and put it in my car

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best extended Warranty ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was helpful and reviewed the product failures I was experiencing. Took his time to review if the failures were common to this model. They we’re and replacement for this product was quickly suggested, forms were completed and submitted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the protection on my old TV and I'm glad I did! MY TV broke 4 months after my original warranty ran out. I called them and they came out to fix it, they had to order a new board. They came back 2 more times, and they couldn't fix it, so they gave me another brand new TV. tv

    I would recommend this to a friend