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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30099 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 30,099 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank for the extra service very helpful when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OldHack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new Q-LED TV, Blue-Ray Player, Wireless Router and Surge Protector, I also have my Computer, Cable Modem and all My Networking Devices Connected To a Surge Protector. Its all covered by the 5 year Standard Geek Squad Protection Program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High confidence with Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a very high level of peace-of-mind knowing my item is covered by the Geek Squad!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend the protection plan. You never know what can happen in 5 years and to know that you are covered is a great piece of mind. I got a full refund for a television that I purchased after just 3 years of using it. Worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend the protection plan. You never know what can happen in 5 years and to know that you are covered is a great piece of mind. I got a full refund for a television that I purchased after just 3 years of using it. Worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty is always a good idea especially when you are dealing with expensive electronics which is all of them, I always get the extended warranty and it has saved me several times, I've had many items that have stood the test of time but with any mass produced products there are always a few issues, most of them are fine but if I end up with a flawed iten the extended warranty means I don't need to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the 5 year warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 year geek squad warranty is excellent. If they can’t fix the TV they will replace it. The geek squad comes to your residence they are very polite, professional and prompt with time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the Kings !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always providing great and excellent services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank goodness we purchased the plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a 5-yr plan w/ our previous TV and it really paid off when it went out and was unrepairable. Thank goodness we purchased the plan. Customer Service staff was so helpful, the GQ was awesome and BB has earned a customer for life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad set-up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad professionals quickly mounted my television and peripherals. Additionally, they assisted me in set-up and provided a thorough overview of the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek's Standard Mod Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Service is your modern day Mod Squad. When the going get tough. Geek squad pull the rabbit out of the hat and the tough get going. Geek squad, like Mod squad give you and your products, purchased items or services and warranties that much needed burst and boost of complete added protection. You can't go wrong or astray. Geek Squad Standard Protection will make your day..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guest services is always amazing over the phone and in person at the store. Using geek squad and making claims for warranties was made to be a smooth transaction for sure! Additionally the total tech membership is so worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we got the warranty. My children threw something at the TV and geek squad was easy to communicate with to schedule an appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the backup of a team that can handle all electronics issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing survive every time. Always helpful and there to guide knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad was very professional and explained

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad that came out to set up my tv, was outstanding. They were both outstanding. I was very satisfied with them. They were very helpful every step of the way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great little tv with a big punch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little tv is great for a guest room. You can download any channel app and log in or purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No review nothing to say pleasure dont as me ha my use the stevice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat getting protection and troubleshooting abilities with expert technicians when it comes to your electronics. I've been dealing with Best Buy for 15 years and have never been disappointed with it's services. I ALWAYS get the Geek Squad Protection Plan for peace of mind and assurance of my product. It's the only way to go. Get quality products and quality service. You'll be happy that you did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A peace of mind knowiif something happen to my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product/service need for my new tv. I hope nothing gose wronge incase

    I would recommend this to a friend