Customer Ratings & Reviews

Had to get a new tv after the other one died in less than 2 years. The installers called first, arrived on time and were very efficient. They worked well in my home. Spent time explaining all features. Synced the tv with my sound system and fire stick. AND they cleaned up after themselves. Great experience all around.

I always purchase the Geek Squad protection on consumer electronics if the cost of the product is substantial, or if the protection provides for cleaning, replacement, etc. I have used Geek Squad protection a couple of times and was satisfied to receive a replacement product through the local store without having to wait for one to be shipped from a replacement service center, or having to wait for the non-functioning product to be evaluated.

Great service. I love geek squad and it's team of professionals. I recommend to all my friends to pay for warranty and services from Best Buy.

Geek squad installed my television flawlessly and was very professional throughout the entire process.

I would always recommend geek squad protection its the best they always take care of me good value

We're so happy we purchased Geek Squad coverage. They were easy to schedule, prompt, polite, and very knowledgeable and efficient. We are so inept in anything electronic, but they explained how to use the new TV and music setup in terms we can understand.

Never have bought anything without insurance. You may not think it’s worth it now but accidents do happen from point a to b or the cat or dog we’re playing a bit to hard. Don’t walk out without your insure item.

I've started putting Geek Squad protection on everything. There have been a couple times, especially with my desktop computer, where it was very helpful to have their expertise. If its an expensive purchase I just do it. I find the Geek Squad staff to be very helpful and already having a protection plan can really cut down on the cost of fixing a problem.

The Geek Squad 5-year Standard Geek Squad Protection is a must with all electronic purchases. I have not utilized the plan, but it's peace of mind knowing that our purchases are covered for the unexpected. There was no deductible only coverage at the fullest.

They did a great job mounting our tv , straight and level

The agent explained how my tv works and took their time to answer any questions I had before making a purchase.

I got this protection plan just in case anything happens to my $1000+ tv. Best Buy has it all.

Have used it in the past and very happy with the service.

They were backed up so I had my son in law install and set TV up

THE GEEK SQUAD IS A GOOD VALUE. IF YOU VALUE PEACE OF MIND.

I have used the Geek Squad for many years and am so very happy with the service they provide. I am not computer savvy, but I don't have to worry about that. I get help from Geek Squad at my Best Buy store, online when I chat with them, or over the phone when I call. How covenient is that! They even bring the "tech lingo" down a few notches so I understand what they are trying to tell me. Couldn't live without them!

I love geek service, but i dont think I needed it for my lg g3 tv. So i canceled it

I have used Geek Squad protection for several years. I have always had a pleasant experience. The knowledge and professionalism is what keeps my satisfaction with Best Buy and the Geek Squad. I don't need them often, but when I do I can always count on help is on the way. Thank you for your great department.... The Geek Squad!

Great pic! I think this is a great tv! Works well and the picture is great

The tv look amazing and it works Wonderfully, I would recommend this tv to everybody