Customer Ratings & Reviews

Geek squad is always the best with warranties. This is why I only shop at BestBuy for all of my electronics.

Great customer service by the geek squad personnel

If you are buying any type of electronic you should also be protecting your investment with a protection plan! Electronics are electronics and stuff can go wrong and if you have protection, you have NO worries in the world on your investment!

The Geek Squad was wonderful when I had to replace my television. The process was really easy and the exchange went by flawlessly.

Excellent service. I think anybody should purchase when getting electronics to Best buy

It’s good to know that I have protection if needed.

I always try to buy all my electronics with the Geek Squad Protection. The last time it was kind of a hassle while bringing my grand Baby’s broken iPad by they finally worked things out. The only issue I had encountered

I haven't had to use it yet, but I trust it, because Geek Squad has been around for a long time.

I would highly recommend getting addtl coverage when possible. Some rates should be lower or should come free fpr a year for certain products

Agents set the Tv up and showed me the operation. Agents were very polite and didn't leave any packaging behind for me to have to dispose of.

Glad to have. Hopefully won’t need it. I like that they come get the tv to repair.

I haven't needed the Geek Squad yet but it's nice to know they are there if I need them.

Hopefully I'll never have to use this 2-year protection on my TV, but in the event that I do I sure hope Best Buy will come through with a replacement.

Awesome protection plan. Worth spending the extra money if expecting to keep the tv long term.

Previously I was against extended warranties however I had an issue with another TV I purchased several years ago and of course it happened 2 months after the manufacture warranty was not valid. It wont up costing me over $250 to repair and I had to wait a month. Geek Squad protection is worth it bc you never know when you might need it!!!!!

Haven't had to use it yet, but helps having the peace of mind that it's there if needed.

The protection offered thru geek squad is by far the best electronics protection out there

This product is some great stuff although I don’t necessarily like to shop at Best Buy there are when you really want to get a good deal and you can’t finance anywhere else for the same price as far as washing machines/drawers go they are terrible

The agents did an outstanding job replacing the television under warranty with our replacement. They delivered it, set it up and explained its features and operation. Glad we had the warranty.

Everything i buy gets a Geek Squad protection plan. I bought the plan with my 32 inch tv. For the small amount of money I feel I am covered. I have used their coverage before on TVs....these digital tvs are not built like the televisions of yesteryear. I have used them several times on other items and have never been disappointed.