Customer Ratings & Reviews

Hope I never need it but know I can count on Best Buy Heek Squad if I ever have a problem

Don't really know what say on this one. I got a protection plan

The employee could not provide a pamphlet and specifics on the warranty coverage. She just kept saying "we don't protect for product damage" meaning if we drop it, we deal with it. We were more interested in true coverage details and purchased without true knowledge of what all is protected like surge protection, damaged power cord, and internal issues like computer chip for Smart features. In part, insurance used to require documentation of coverage and exclusions, but they had absolutely nothing in writing.

It covers quiet a few issues and considering I was buying a brand I didnt have earlier, this will come in handy.

Haven't had any issues to have Geek squad intervene but thankful I have them on deck just in case

Very knowledgeable and helpful representative and did not try to sell me anything I didn’t need.

I always get my protection with Best Buy. Makes life so much easier.

When I make a larger purchase, I want to be sure that the product is covered but the 2-Year Standard Geek Squad Protection. It is worth it to me in case something goes wrong with a product.

When I make a larger purchase, I want to be sure that the product is covered but the 2-Year Standard Geek Squad Protection. It is worth it to me in case something goes wrong with a product.

For the bigger purchases I have always used the Geek Squad for delivery, always reliable and courteous.

I recently purchased a Samsung 65" LED 1080 P Smart TV on an Open Box special. Someone brought it back because it didn't fit, but it was perfect for my needs. Additionally I purchased the 5 year Geek Squad Protection plan because 1) The TV is on a lot, and 2) It would cost a lot to get it fixed. So I thought this would be a prudent expense.

This was the best purchase we made tv broke 2 days prior to expire and they gave credit to purchase another tv it was a smooth transaction and a must for any big purchases in the future

We love it. Perfect picture and and great for my gaming haha

Great peace of mind for my purchase. Glad to know I have it just in case.

Great value for a extended warranty to go along with the warranty that already comes with the TV which is already great. There is always a need for a little extra protection

Courteous and efficient. Conscientious of our home and property.

This purchase has given me peace of mind. They helped with questions I had with the setup of my TV and will be available for troubleshooting and repair long after the TV warranty has expired.

Buying this Geek Squad Protection plan offers me a great deal of comfort knowing that I am covered for a 5-year period.

The Best Buy protection plan is a must have item when purchasing anything major . In life we know that things seem to break down after a few years and Best buy GS plans are great to have when your 1 year warranty has ended. it will replace or replace

very good purchase and in quality of resolution in images fantastic new experience and innovations in digital systems