Customer Ratings & Reviews

Got me the 5 year warranty and it’s all worth it it covers the tv that I purchased for repair or replacement

The 2 year protection plan works great. I buy it for a majority of my products and whenever I need a service or replacement I take my product in, the associate sees that I have the protection plan and they replace the product with a brand new one.

Good insurance for a tv. Come out and repair or replace. Didn’t like that it was double the cost of TV protection that was on $200 less than

Always there when needed! Definitely helped fix a couple of my issues.

Best Buy does a great job of offering support with Geek Squad. Highly recommend!

Great service very nice helped me move my tv did a great job assisting me

Haven’t had to use it but glad I got it for my new Hisense TV. I don’t know much about the brand so I thought it was a safe bet

I've asked for Geek Squad help with computer issues, TV and component set up, TV operating issues and complete kitchen appliance replacements. They have also assisted us knowledgably, professionally and politely.

My TV is so awesome! I love the apps, the picture, the sound quality an I got a great price for the size (65')

Almost every extended warranty that I’ve ever bought from Best Buy has more than paid for itself. I will continue to use Geek Squad and purchase my expensive electronics at Best Buy.

A little expensive but my experience with their warranty policy has been pleasant. I haven’t had any issues with this TV but I feel confident any problems will be resolved satisfactorily! Installers were polite and efficient.

Great tv good picture really pleased will definitely be back great place to buy from

After your failed phone evaluation, The visit from technician was able to address my broken TV in two days after a wasted two weeks of phone service!

I have not needed with my TV but in the distant past used the Geek Squad for a lap top.

The geek squad protection plan is great. They installed all my appliances and came back to adjust my refrigerator when i had problems getting it to the correct height

This is a great TV. The delivery went perfectly as well. I am completely happy with Geek Squad and Best Buy.

Used in the past and pretty straightforward service, they stand by their commitment to fixing your product.

nice, hope i dont have to use it though. Sounds like they will replace the TV if something happens to it

Considering our last LG color panel broke right after the 1 year warranty, we wished we had gotten geek squad like we just did for our new TV. It's nice to know we don't have to bang the back of the TV if something goes wrong.

Haven't had to use the extended warranty yet everything works properly with the TV pictures good quality sound is very good quality easy to use and figure out no complaints yet if I do I will come back and let you know I do recommend this TV and buying the warranty just for extra piece of mind