Customer Ratings & Reviews

Have never had any major issues with my computer, however they have always been very helpful minor fixes and simple questions. I’m not a computer Geek so they are very helpful.

The agent came and setup all my equipment and put all my apps on it

So glad I got this. TV broke, Geek Squad came out next day, couldn't fix it so they replaced the TV. Bonus - the TV I originally purchased was no longer available so they upgraded the TV and restarted my 2 year warranty with the new one.

I installed all my components a with no issues. Like the fact that I got the 5 year warranty on it.

When you spend your hard earned money on certain items. You can rest assured to know that you’re covered just in case anything happens suddenly accidentally without warning.

GeekSquad is the best. Very useful and adds piece of mind when purchasing large equipment.

We haven’t used insurance yet, I hope won’t need it, but knowing that TV is insured, there’s not worry.

Awesome service and worth the money. I highly recommend to get it.

You can't go wrong with Geek Squad Protection, such a small price for a piece of mind, whenever I purchase anything big from Best Buy I always go for the added protection plan.

I've had to use it and it saves you money. It's worth the extra y.

Oddly I'm being asked to review geek squad service when I have not yet had a need to use them.

Good tv. Just 1 mark on the bottom left of the screen that was their when I got it but other than that it's great.

Agent was very courteous, responsive to my problem, and needs. He was very knowledgable, and took the extra time to ensure I was satisfied. I was extremely satisfied with the outcome.

Highly recommend a 2 year protection for most devices. You just never know what can happen and Best Buy is really quick with giving you a replacement item.

Efficient, knowledgeable, most importantly, great customer skills!!

No worries for the next 5 years since my 75n Sony is covered. I had it set up and calibrated by the geek squad. Extra sweet since I added a Sony sound bar and satellite speakers.

Easy to set up and great product really have enjoyed it

The geek squad at Best buy is awesome. They are always there to assist you with any purchases and answer any of your questions in detail. They have experience and you can tell. I recommend getting this service when you purchase items.

Piece of mind is priceless they say. So Geek Squad protection provides priceless piece of mind for all of my electronics purchases.

They show up on time. They are good and they keep in touch