Customer Ratings & Reviews

We wouldn't think of buying an expensive TV or IT product without having the help of the Geek Squad. We don't have to worry about problems or questions because we always have help just a phone call away. Thanks Geek Squad!

The tv was the best I ever had good 4k quality also the tv had uled

Always get geek packages. You do not have to wait for manufacturers to receive, review, approve and ship back

I always get the warranty though Best Buy when buying a tv. It’s covered my butt more than once! Honestly something I’d rather have and not use than my tv mess up and not have it.

Love it. Im 69 and installed it myself. Love built in Roku

The Geek 5 year protection is the best deal for the money you will ever make. We always buy it and had never regretted getting it. Peace of mind

I haven’t needed to use them yet, the advantage I see is they come do the work themselves. Not like other competitors that send another company out.

have hopes of never needing the use of geek squad for this TV, unlike the numerous amounts of part repair and part replacement over the 6 years of my Samsung Plasma, previous TV

This plan is always helpful. It brings me at ease knowing that my computer is protected. I don't have to worry about dropping it, water damage or any other malfunctions that occur. I have had this plan on al my computers.

I expect nothing less if I have an issue I buy all my appliances from best with geek squad

Agents came out to my home to replace components on my VIZIO TV. They were very professional and did the work quickly.

I bought a sony 55 4k that was on display and the last one in the store so I felt I need to get the plan even though I have confidence that this sony product will last a long time

Outstanding service, a life saver at times, and a great value!

You can't go wrong with a protection plan! I highly recommend it for all of your electronics! A++++++

You can't go wrong with a protection plan! I highly recommend it for all of your electronics! A++++++

I won’t worry about things going awry. My Mother would be sad if something went wrong without help available without a charge.

Geek Squad should be the best I guess. Me personally have not had the need to call them but is good to know Best Buy had their own team to help you out any issues.

While I have not had to use this service yet and hopefully i won't have to. I love knowing that if something goes south with my television they squad will send someone to my house to help fix the problem!

Good service to have they are very knowledgeable people

Agents were helpful and friendly. Helped me each step of the away.