Customer Ratings & Reviews

Thank you very much Best Buy it’s very good LG TV I get from you Thanks.

The agents were nice and courteous. They always answer my questions and have solutions to any problem I encounter with my products.

Geek Squad Service is good to have when you need it. I usually buy it for new computer equipment, but it can be used with all products.

Purchased this 5-year extended warranty on the new 65" Samsung TV I purchased. Have not had to use it yet but have had to use the extended warranty in past purchases. The warranty is well worth the money.

Had issue with tv and they resolved it quickly. They came out ad was very knowledgeable about the issue.

Thankful for the thorough and courteous service provided whenever needed. Geek Squad always backs up it support with answers to questions or service that is necessary.

Fast resolveing good product for me is the numbers 1

I purchase protection plans with all of my Best Buy purchases because repairs are so easy and the customer service is amazing. When my item wasn't able to be repaired, I was given a credit to purchase a new one.

Glad we can call them anytime fast responding to service

Yay insurance. I’m only writing this to get the entry for the gift card

Well, I did not get the opportunity to use this service. I transferred it to a different purchase.

I receved a great service abd fix the issue until now works like new

Knowledgeable technicians Professional and liked how they explained everything

I bought this protection plan for my TV and had to have the service come out to my house the best decision I ever made always protect your electronics

Was recommended to get this since it was an older model, I figured that it could be worthwhile as I’m already paying a higher price for it.

Great when I had my old tv and it broke, it was fixed almost immediately

I was so excited for my first big tv purchase, but there was no way I was leaving the store with out protecting my investment and it’s def worth getting Exsp as prices of tvs continue to rise

Although I have not had to use the warranty. Making it a must have when purchasing my electronic equipment. Per the warranty they will repair when needed.

Geek Quad protection is very good warranty and helpful people with any issue, I purchased this additional with every purchase I buy when available,

I contacted the Geek Squad when setting up my new TV. They couldn't help but put me in contact with someone who could.