Customer Ratings & Reviews

Geek squad is very helpful and are very friendly! Thank you!

I love my products from best buy. Most of them i get Geek Squad for. Ive only had to use their help once and they helped in a timely manner and were very nice.

I also get the service plans because of the wear and tear on the devices. Luckily we haven’t had to use them as of yet but I’d rather be safe than sorry!

I have not had to utilize this yet (thankfully). This does provide a sense of security and hopefully will be worth the additional cost if an issue arises.

Luckily I haven't had to use this yet, but I am confident that if I do, I will get great service like I have before in the past with Geek Squad Service.

Tv works well! High quality and good picture! Good buy !

They have great communication skills and helped me out alot

My tv had a black dot and geek squad replaced my television with a better version.

We used this before and l can honestly say Best Buy actually honors their warranties! It’s the main reason we keep coming back to this store. Thank you!!!!

Just glad to have the service iv not officially used it yet.

I almost always throw on a warranty because you just never know when it'll save you money in the long run.

The Geek Squad gentleman was very polite about why he could not fix my broken television.

Delivery was perfectly timed. Hope we never need help, but know they are dedicated staff.

Haven't used it yet since the TV is relatively new and hasn't crapped out yet. Figured if it does, they will take care of it. Cheap insurance.

Good value highly technical people warranty pays for itself

It’s good thing to have when u have problems with equipment

I highly recommend using the Geek Squad. I have had to use them a couple of times, but they were always helpful ad able to either fix the problem or replace the product. Well worth the money.

Had to return a tv. They were great. When they couldn’t fix the issue we got credit for a new one. The warranty is awesome Staff is WONDERFUL and knowledgeable

I used this service to ask a simple question and they were extremely helpful. Hopefully, will never need to use for something more serious, but glad they have my back if I do need assistance.

Great to know that for 5yrs I have nothing to worry about.