Customer Ratings & Reviews

Purchased the 5 year warranty for my new TV. Used the service on my old TV and they replaced it with a brand new TV. Couldn’t be happier.

Geek Squad has been a great help for me. They provided me with excellent support and service. They are knowledgeable, fast, and courteous.

I feel safe watching movies with my 65inches TV due to this protection. I love it.

I haven’t had to use it but I’m thankful it’s available

I bought this because it was cheap enough if I had to replace it I wouldn't have to pay a lot.

Dont hesitate. Ive been buying the warrantys for years. Well worth it,

Nice to have the piece of mind if issues ever do occur

Buying into the protection plan allows us to keep our investment safe, we purchased a 55" TV and this protects it against any issues that would typically happen, power outages, screen issues, anything under the sun.

picking up another x95j today as last 2 had problems, one had crack in screen and second had band down middle of screen, so picking another one up today, 2 year warranty is probably best to get although sam club and costo offer free 3 year warranty’s and 90 day return policy’s so i would like to see best buy’s policy’s on pair BUT only best buy will actually come to repair the tv in home, other stores ether ship it out for repair or replace entirely

The geek squad was awesome returning my defective TV and getting into something entirely different, hopefully I dont need to use them with the new one!

2 yrs ago, I bought a 65 in Westinghouse and did not get the geek squad. The set had all sorts of problems. It was supposed to have in home warranty but Westinghouse wouldn’t honor it. I did not purchase the geek squad for that set so this time i am not taking any chances

I have not had the opportunity to use this warranty because I have not had a problem with my computer, thank God. I like having the security of knowing that my computer is protected though.

Had issues with my p series vizio and after 4 years this protection plan took care of giving me a brand new TV... Works as advertised

Geek Squad set up our tv quickly and professionally.

I like that Geek squad will come to my house and try to fix my product, I don't have to bring it back to the store or send it off to be repaired. And if they can't repair it they will get me a new product

Always protest your purchases with a warranty it’s best to cover in the event of something happening

Everything I buy from Best Buy that has a protection plan that cost over $300 I protect it has saved my butt more than once

Get purchase fixed my computer, mounted my TV on the wall for $50 and bought the wall Mount to the house with them. Plus discounts on your warranties.

Helped me with any questions I had and were straightforward with me

I’m so glad I got this two year geek squad insurance it’s worth it