Customer Ratings & Reviews

Give five stars for the warranty but I have not had to use it, yet. Always hear great things about Best Buy warranties.

Love my TV. Buying last years model and Open Box saved nearly $1,000 from buy this years model!!!!!!

Excellent services, everything is solved very well.

I hope I never need it, but I did buy one. It was not very expensive when I purchased the TV.

I feel my TV purchase is secure with a Geek Squad protection policy, they are local so I don't need to worry about much of a wait time for any service I may need. 5 year protection at a very fair price is well worth my peace of mind.

This geek squad insurance was purchased just in case I had any issues but so far haven’t had any reason to use it

Love adding the extra protection gives me a pice of mind

Great peace of mind knowing 5 year best earranty in the electronics business. Had an issue with burn in with my older B7A LG OLED and they came out immediated and replaced with new C version panel. No additional charge! Great insurance for any electronics!

Price very competative. Hisense has been good so far but GeekSQUAD was happy to answer questions. Mainly bought because we had to return a SONY and a VIZIO for failures!

I am happy I purchased the Protection plan, gives you peace of mind abd there when you need ir most.

The Geek Squad is the only way to go. So helpful you really need to purchase the protection. My last TV died at only one year old. I received full credit on my purchase price. Don't leave the store without it :)

The agent did some troubleshooting to get my surround sound system back working correctly. He was knowledgable and showed and explained everything he was doing in simple terms.

It looks good but the temperature is not working right

Easy to use. Lightweight. High image quality. Bright colors. Excellent price.

Very nice tv and good quality. I like everything about it and it's perfect size for myself

I would highly recommend purchasing the geek squad protection. Especially when purchasing open box products. Any issues you have with the product they will take care of with no hassle

Great tv. Only wish it had the blackout screen to only listen to sound while i am sleeping.

Good the best company to buy a insurance for my item

I haven’t had to use my Geek Squad protection yet, but having it definitely gives me peace of mind. Especially given how well the installation went.

I had some issues with my television, due to an update on when updating the software. Finally, after some time the manufacturer sent out a tech to remove some hardware on my tv and replace it. My warranty did not start till within a year from the purchased date. And that is ok, my television is still on and taken care of either way... It just took a couple of days like 30-45 days due to scheduling and procedures with the manufacturer. However, it saved me a couple hundred dollars...