Customer Ratings & Reviews

I purchased the extended warranty for my Samsung 60” tv just in case something happened to it. Luckily I did cause after two years it went out and Samsung would not help.

Best. Buy changed their protection for the geek squad.

Generally good idea to get, especially for more expensive items. Have not had problems with using them for other products in past.

GREAT SERVICE AGREEMENT. TELEVISION WASN'T REPAIRABLE. A REPLACEMENT WAS MADE AVAILABLE.

It is great to know that I don't have to worry about problems with my new TV. If something goes wrong for 2 years, it will be taken care of.

If geek squad is available then I'm buying it. I love the way Best Buy protects my purchase

Haven't use the service yet but looking forward to using it

Took my tv to get fixed about one month ago because when I bought it, there was a crack on the side and they just replaced the entire thing with a brand new one

Always got to buy the warranty for a tv, especially when it covers it for 5 years

Bought new 75 inch LG tv and definitely wanted the extra warranty. Never know about TVs if something will go wrong

Never have a problem profesional customer service always in time

I have it for anything that happens electronically it will be something of use if your tv takes a crap boom geek sqaud got you.

Love protection plans for my electronics ! Never know what could happen so better to be safe than spend more money!

I purchased this for my surface computer. NO questions asked. The product ended up being recalled and they gave me a credit for EVERYTHING! So friendly and helpful!

Geek squad is why I pick Best Buy. They are the very reason you should be buying from Best Buy for the support they offer.

Geek squad is the best if something goes wrong with your computer or tv they will fix it

Never buy anything electronic without it! I buy Protection plans on all my electronics, well worth it. A bit extra up front, but can save you a ton on the back end.

Purchased for a gift. Always get protection from Best Buy. Have had to use it a couple times and always a good experience!!!!

I have not had to use the geek protection recently, but have in the past. After a quick check of the product that failed, I was given a credit sufficient enough to get a new model.

Convenience and peace of mind since a tv can have so many mishaps and the extra warranty helped me make the final push to get a tv.