Customer Ratings & Reviews

Very professional and straightforward. Never had an issue with them

Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

super good and practical easy to connect and the price is excellent very satisfied with the product

Good value. I recommend adding this to your purchase just in case something was to go wrong. I have had good customer service.

Thank you Best Buy for my purchase be back soon for something else

easy to understand terms and conditions. they tell you clearly what they cover, and, if they dont, how to cover what you want.

I purchased this as an add on for my dads new 65" Samsung Television. You cant go wrong with Geek Squad in home service.

Always got to buy the warranty for a tv, especially when it covers it for 5 years

very useful to have ! great with questions and servicing when you have no idea what you are doing lol

Its worth to protect your investment...in entertainment

Good to have because you never know the cost was reasonable. If something goes wrong can just return it to the store for repair

Best warranties on the market hands down! I go out of my way to buy best buy products just because of their warranties!

I haven't had to use this yet but when I have gone into the store to ask a question they have been very helpgul

I love how u can get 5 year warranty I have used their warranties and they always service me so well quality is their profession

I didn't expect to pay so much for a warranty but I do on all my products and im very satisfied with them. It protects my merchandise and it's worth it in the long run.

Love doing business with a company the stands by their product and stands by you even if you didn't buy the product from them!

Buy warranty program with everything I buy at Best Buy. Use it once and it is a life saver!

This is the way to go to cover all your tech troubles. Very Helpful and Great Customer Service Help

easy to make a claim if needed and had no issues with customer service when needed

Well, I purchased this just in case. Have not needed to use it and really don't expect to use it.