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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30812 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 682 Showing 13,621-13,640 of 30,812 reviews
  • Rated 5 out of 5 stars

    Geek squad associates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each associate I’ve spoken with has been very professional. Great attitude, knowledgeable and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection u can have for ur electronics.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there when you need them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time i by a product from Best Buy, i always purchase the plan for the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolute must have ... especially when purchasing high end products ... it s not a matter of if but when

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had one problem and they came over

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had some kind of error message and I called Geek Squad and they came out, repaired it free of charge and showed me how to do what they did in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Samsung TV and Samsung surroundsound are not co

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How do I get someone to help me wMy Samsung TV and Samsung surroundsound are not comparing right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t believe I get a 5 yr warranty for an electronic for the price this is an amazing deal do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it mostly purchased for ease of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it mostly purchased for ease of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I acquired it to use geek squad in case of requiring technical assistance with my electronic devices purchased at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t miss out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad replaced our television because of this purchase. Outstanding and grateful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's peace of mind in this ever-increasing world of connectedness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New 5 year plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel secure getting this plan for my Sony TV that I bought a month ago. 5/14/21. I got the 5 year plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are always doing a great job to keep your products in great shape! Always recommend for peace of mind and security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to have protection. I did not have to use this service, but had peace of mind knowing it was available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues my TV broke down and right away replaced for the other one I'm absolutely recommend this plan for everybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Strikes Agsin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use the Geek Squad for this but have used them for other installations. They are very helpful and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having peace of mind knowing that I have full protection. Can never go wrong with having extra protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pefect pc for house and work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generelly stick with HP computers and i am pleased. The camera quality could be better however everythjng else is great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection because my toshiba tv died after 3 years. I figured it’s a good purchase for the money.

    I would recommend this to a friend