Customer Ratings & Reviews

Geek service has always been great purchase for my products

Haven’t had to use and i hope i never do but glad i have just in case

Always a good buy. Always a good response. I have no complains about the service.

I had this product since I long time ago and they do a very good and excellent job

Glad to have bought this coverage and service with the tv

Excellent customer service. Very happy with our purchase. Will recommend.

Recommend getting a protection plan for TV with todays disposable TVs. Twice I was in my warranty period and BB replaced my TV for free with a new TV.

they were nice and helpfull when I ask a Q&A they expland

Worth the price. I take care of my stuff but you just never know.

I have had Geek Squad’s support a few times. They are always helpful: phone or in-person! So for me having the yearly plan is a no-brainer. However, I still think Best Buy should not have removed the inclusion of complimentary home set up that they had up until this year!

I have not needed them but they have been there for any questions i have.

I always but a warranty for the purchases that require one..

Nothing like not worrying about having to replace a tv that's covered by an extended warranty. 5 years

Protection plan for 5 years find it great option, you never know what could happen. Used it before in other articles and they act fast.

Still early hopefully I will not need it, time will tell

I alway get protect plan hasnt failed me in the past

Hope I don’t need to use it. Easy to purchase. Great

having bought the extended warranty in case somthing happened was a hard decision at the time due to added cost at the time of purchase 3years later i couldnt have been happier with my decision geek squad was fast to make a repair when that option didnt work out they replaced with a brand new one thanks geek squad.

It is a good plan to help one feel worry free. I just hope it would not overlap with the first year manufacturer's warranty so that there will be more years to be covered in total with less cost. Here is what I read online: "You should also check whether the coverage of the service contract overlaps with the problems and time periods the manufacturer’s warranty covers to avoid paying for unneeded coverage. You may find that any additional coverage is not worth the additional cost." I understand the coverage is different, but what I really need is a longer time manufacturer’s warranty with less cost (Accident coverage is not so important for me. I always use my furniture and electronic devices very gently and carefully).

Best and affordable one. Cheaper than the one offered by TCL