Customer Ratings & Reviews

I purchased this for my previous Toshiba tv which stopped working the third year. I called them, they were very nice and told me that model TV wasn’t able to be repaired and immediately issued me a store credit for full refund of purchase price to replace the tv. It was so easy, no problem. So of course I purchased the five year warranty on this replacement tv. Well worth it. Geek squad was very helpful.

This is our second TCL 50" tv and it is the best ever.

The Geek Squad service was great, quick and efficient. I will definitely be buying the protection plan again!

It never hurts to go the extra mile to have some insurance in case something goes wrong. This purchase gave me peace of mind and the value was inexpensive as well.

I will never buy my electronic from any place else. They price match.

Had a large TV that started to fade after 4 years, Geek Squad service replaced it and helped with new install, and guidance and help. Ryan and Dimitri were awesome. great job easy to deal with. Took a week to call, get an appointment to come to the house, assess, replace and correct problem. Really fast turnaround. So glad i got the coverage!

I purchased the five year warranty in case of future problems. I haven’t had any issues so I can’t comment on the service. It’s good to know you have it just in case something happens.

Whenever I buy a tv I always make sure I get the 5 yr warranty. It always comes in handy

Geek squad protection gives you peace of mind on your item.

I can always count on bestbuys protection plan to take care of my devices. Ive used it a few times on other products and man, that small fee is worth it!

Geek squad mounted both my TVs quickly and they did a great job.

Great service there when you need them. In every store.

Ok so shortly after I set up my new Sony 65” 4K tv I found that I couldn’t hook it up to my receiver because being an older model it had no HDMI connections. Before setting out to buy a new one I decided to call in the geek squad to see if there were other options. It just so happens that I did have an optical connection for a cable and he had one with him too. It enabled me to utilize my sound system but only to about 80% of its capacity because the HDMI cable Carrie’s so much more capabilities with sound. So I’m using it like this for now until I can get a new receiver. Trouble was I had to pay for the cable because it wasn’t covered.

Hopefully i dont have any issues nice to have the sqad to back me up

Every person I have encounter with the Geek Squad has been extremely polite , knowledgable

I never purchased a Geek Squad protection plan before but boy am I glad that I purchased it on my big screen TV in August 2021. I needed to use the protection plan yesterday and was pleasantly surprised at how helpful the representative was. He walked me through the entire process and told me that it was actually cheaper to send me a replacement TV. I highly recommend their protection plan and will buy it on any other large items.

While I haven’t had to use the warranty yet, they’ve never failed me on the few past issues I did have with other warranties.

Glad I purchased the protection plan at a good deal

Travis and co-worker did a great job with install.

Very reasonably priced warranty that I hope I don't have to use but is a good piece of mind for expensive items