Customer Ratings & Reviews

I installed the tv my self the geek squad just delivered it

I have had a previous geeks Squad plan and when my TV had issues they handled it in a timely manner and gave me the cost of the tv back since it could not be fixed

Added protection from whatever happens. Only right for the money spent on the television

Love Geek Squad! Makes returns easy. Trust buying from Best Buy due to Geek Squad extended warranty. Love 5 year for TVs.

I've been a member of the Geek Squad for years and I love it. When I need help it's good to know I have someone there to assist. I have always been able to get an appointment quickly and they have always fixed my problem quickly.

Great tv good picture really pleased will definitely be back great place to buy from

They helped answer all questions an used them in past if product not fixed either replaced or a full refund on gift card

I have not had to use this protection product but purchased it based on Best Buy's overall reputation and good personal experience in Best Buy stores. I believe it is fairly priced for the coverage provided.

I am glad that i paid for this 2yr warranty,never know

The geek squad is always great. Anytime I have needed anything it has been easy to get handled.

Always a a good idea to have some extra security in case life happens.

They didnt bother questioning the problem, they just exchanged my tv based on my word. It took more than a month but it was sorted out, thankyou!

I bought a 85 inch Samsung tv from Best Buy and to be frank, I’m loving it very much. It’s very easy to use and i have not had any difficult problem setting it up.

Always opt for the 5 year plan. Units tend to fail after 3 years. The cost to replace it goes up as well. This coverage keeps the ouchies away when replacing items.

very good service at the moment and they clarify all your doubts with the team, thank you

It’s important to have this service in case anything happens to my tv

it’s ok i don’t understand it. you can only use it if you bought it in the store

The employees answered all my questions and made sure I was taken care of.

Haven't had to use it yet for my tv. But not a bad thing to have for just in case.

Would recommend adding coverage , reliable and a good price