Customer Ratings & Reviews

We always purchase this protection plan with all our electronics. They cover just about everything except abuse, wich is understandable. The times we have had to use the protection plan, geek squad has always been friendly and highly knowledgeable.

For big ticket items, this seems like a must have.

Loved my geek squad team+ Courteous, timely, Well mannered and very instructive. Quick and easy install.

I recently used the Geed Squad to download pictures from a 10 year old Mac desktop so I could move them to a PC. They did a great job and finished several days ahead of schedule. Friendly and helpful team working at the Cary Crossroads Geek Squad!

Meets budget. Picture is crisp, clear, easy set up for install. Great sound system, level and sound. New face for roku! Give it a try! No regrets!! Thanks vicky

Great service when my graphics card fried. Easy return and they helped extensively when I brought it in.

So far my expert with geek squad has been ok, I haven’t had any issue with getting things repaired and fixed.

They def took great care of our items when delivering and mounting!

Terrific and easy to set up...added a roku and we are in business...works great with xbox as well

I have purchased four TVs from Best Buy in The Last 5 Years I will not purchase anything without the Best Buy warranty they stand behind what they sell

My Geeks were awesome! Tyler went above and beyond in helping me when BEst Buy customer service had no idea what they were doing.

Got the warranty in case it breaks haven’t had to use it yet

Geek Squad set up our TV and answered our questions. Happy with their service.

A must have when buying large TV’s , I bought a 65inch 2 years that went down (the power supply went out...I called them up and they shipped out all the parts to my address came to my home and fixed the tv... once again a must have!

I feel very comfortable having this protection. I used it for a past item and my questions are always answered, and issues resolved!

Great guys really friendly, I will definitely recommen this store

Very professional and friendly. Easy replacements good service and customer care team

Highly recommend this insurance policy on your expensive purchases if for nothing more than peace of mind. I’ve been very fortunate so far and haven’t needed to use it but it’s nice knowing it’s there if I do need it.

You can never go wrong with support you can count on! I have never had to have them come to me, but they would because I am covered and the times I had to bring in items, they were replaced if they could not be repaired.

Geek Squad protection covers everything, very worth it when there is an issue with a product