Customer Ratings & Reviews

I've had a Geek Squad Service Plan for many years and have found it to be extremely useful for a variety of services.

I did get the extra warranty for the TV but haven't had to use it yet therefore can't really say how well it will work for me but I am hoping with it being from Best Buy it will work very well for me

I’ve always purchased extended warranty on all my appliances. Never had any issues with Best Buy.

Always get it with all my purchases .,..............

Best Buy shipped an open box TV that was damaged as 'new'. It is not only insulting, but the gull to actually handle the product and drop it off this way knowing full well it isn't new is offensive. Delivery folks didn't even bother to take it back and passed it off as new. Now TV sales are over and I'm probably without a TV thanks to Best Buy.

I’ve only had to use GS once and the service was great! Nice having peace of mind for a few extra years beyond factory warranty!!

Great protection in case something goes wrong especially electronics

Geek squad is very helpful professional and great customer service

The price was very reasonable. Hopefully we will not need to use it!

Have used the geek squad for issues with my laptop. Would not purchase any electronics or technology without purchasing this service.

Haven't had to use this service on my recently purchased TV bit I've used it in the past on my Beats by Dre Box and they replaced it; no questions asked. Definitely a must have.

The good thing about this is that if anything happens with yr purchase U R covered

No, I connected it myself! The agent dropped it at the delivered address and left.

Dependable service from excellent tech's.Very professional staff.Great coverage.

For the price having the peace of mind knowing it is protected if something goes wrong is more than worth it.

Really glad for our Geek Squad assistance. Although telephone (especially supervisoral) help is lacking.

This is great for people that want that extra protection. I had my tv break and they gave me the money that I paid for it. Good thing.

Geek Squad guys are the best! I will always purchase Geek Squad Protection with all my purchases

I absolutely love Geek Squad!! Whenever I run into issues with my computer, I can always reach out and they take care of my problem

I really glad i have this program. Its a much needed safety net.