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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30822 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 842 Showing 16,821-16,840 of 30,822 reviews
  • Rated 5 out of 5 stars

    This is a must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind when you buy this item. Smartest thing to buy when you buy expensive equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was great and took his time explaining what he was doing before final installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have peace of mind that should anything break with the TV, Best Buy will repair it or replace it for no costs. It's good TV insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this for expensive products since one never knows

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Greg. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting for any high price electronics. Never know when will need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeks R Us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does a good job. They’re friendly and upfront about what they can and cannot do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Telivisionsquad24

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad have helped us to install all our televisions in our bedrooms and living rooms .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product protection and support, luckily I have only had to use it two times on warranty items,, but saved me hundreds of dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and has always worked great for me when needed

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wasn't super happy with my experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a plan for my last 50" TV. had issues after year one and geek squad came out and replaced the main board. year two it started giving me the same issue and was told it couldn't be repaired. Instead of giving me a comparable TV, they gave me the money back I paid for the TV. That would typically be good but I got this TV at a huge discount so I could not possibly replace it with anything comparable. I would have rather had my TV repaired or given something similar. When I purchased the plan I asked if the plan would get me something similar if it ever came to it and was told it would. I specifically asked because of the low price. Instead I had to add $500 of my own money to get something similar. Geek Squad should really provide more options when fulfilling their plans.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 years protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This five years protection plan is a really good plan from Best Buy I recommend this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LPN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection I’ve had it for awhile now. Nice to know you’re covered, love the plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had to go through geek squad yet but thankful to know they are there if they ever need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase geek squad insurance you cannot go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the geek squad service yet. But I’m pretty sure they have good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the satisfaction of knowing things are protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a five year warrany gir my 65 inch tv , have piece of mlnd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great customer service . how not use Geek Squad yet but will it i have and problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the warranty for tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! We have t had to use warranty, so that’s a good thing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use them yet which is great... love my product!! Insurance is a safety net

    I would recommend this to a friend