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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30913 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1134 Showing 22,661-22,680 of 30,912 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good I have used squad and they replaced my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Ku st buy with every purchase I make at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get behave not had to use it. Reasonable. Nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must get support for any high dollar item to cover yourself. We do 2 years a lot

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopeful To Never Use It. But Just In Case. I Will.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great covered the cost of me getting a new tv.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the tv die after one year twice. the first time they fixed it. the second time they gave me a new tv but forced me to pay for a whole new protection plan even though I had 3 years left on my old warranty. all because they gave me a new tv instead of just repairing the old one. Then the first geek came to drop off my new replacement tv, said he could not see the model number right in front of his eyes. Took off with my new tv over his shoulder. had to wait another 45 minutes for another delivery attempt and had to put up with a completely rude lady on the phone when I called in to tell her what happened. She kept trying to blame me!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection covers almost everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS RECCOMMEND Geek squad protection on my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always smart to buy the protection plan. Best Buy is awesome for fixing and replacing products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the guarantee that my product will be repair or replace because I bought this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have the protection plans with purchase of new TVs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only needed to use geek squad once and they showed up and took care of everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In case it breaks down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it but had not use it jet will use it if I need too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it once and saved so much by getting it. Would have been in trouble without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection, it’s worth it. I needed it once with no questions asked!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of mind when you are not technically inclined.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty extension

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent warranty extension for TV and other equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price for great security and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I break things so this was a no brainer with my history...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had to use it as of yet, so if the day comes and we need them I'm sure they will be good

    I would recommend this to a friend