Customer Ratings & Reviews

The all around service i received was great! Best buy is not just a leader in electronics, but they lead in customer service as well.

Some service contracts are questionable based on their trustworthiness. Best Buy/Geek Squad is a reliable choice when buying a service contract!

Seems to be a great service but forewarning, you must pay separate for each item you want covered.

I normally am conflicted, should I purchase the warranty or not? Save some money? Boy was I glad to have made the purchase. The fees associated with repair/replace the item exceeded the amount for Geek Squad warranty. I highly recommend everyone consider this warranty to cover your purchases.

The security is definitely worth the money we all know life happens and i will always go fir the protection

I have always purchased Geek Squad protection on devices through all the years. The few times that I have had to use it was perfect.

Fortunately i haven't had to use it on my latest purchase but i have needed it on other purchases and was completely satisfied with the way it was handled and the results It's a Must have for electronic purchases for me

I had an issue. The Geek squad came rithe out. Great guy.

Anytime I purchase anything over $500 I always purchase the extra protection plan. This way I know if something happens to my tv in that 5 year duration. Everything is covered as far as replacement parts, labor etc....

I dealt with another brand TV for 8 months. Intermittent jittering was the issue. They finally refunded all my my funds and I purchased the LG OLED TV. I couldn't be any happier. The picture is amazing, even when the source is 1080P. A 4K source is phenomenal. If you research upscaling, you will find that it is quite a feat, to do it right. LG's OS has it figured it out. Others have not.

I have used geek squad in the past but it’s nice to know I have them to help set up my devices. I would definitely recommend them I really think it’s a great service!

Great price for the warranty on my son 43 inch Samsung tv. I would definitely recommend get one for your children items.

Geek squad is a very good service for any electronic equipment. Excellent customer service

This product is durable and worth the money. Great product

Best extended warranties in the market, response is awesome and cover all types of issues

You must have Protection; we never know if items will stop working shortly. Technology is improving; however they are not perfect.

Great value if you can’t afford to replace the tv. I’ve never had to use geek squad. The policy goes into effect after one year of purchase. Sometimes dealing with Sony or lg isn’t the best experience. Depending on how big your tv is you might value the in home service.

This a great product. I have had it for years now and cannot complain at all. Highly recommended.

Bought this tv in Dec. 2000. It was a decent tv at a great price until the screen no longer worked. Geek Squad to the rescue. My tech Josh was the nicest guy and very knowledgeable. He diagnosed the issue and gave me a step by step answer of how to resolve my issue. I couldn't recommend Geek Squad enough and will never go with out it again.

Have not had to use them but I am sure they are great.