Customer Ratings & Reviews

How do use it once for a completely different product and they took care of everything without hassle!

Very knowledgeable and friendly, answered questions so that I can understand more about Tech. I was able to set up myself, thanks to them! Really like BEST BUY, thats why i puchased my second TOSHIBA FIRESTICK from there.

The geek squad know what they are doing and getting the extra protection plan is highly recommended in my book. I was working on my laptop on day, leaned over to grab something and it dropped out of my lap. The screen cracked on it, fortunately we purchased this extra layer of protection, took the laptop to the store and they fixed it right up. Great customer service.

They did a wonderful job setting up my TV. Thank you, Geek Squad,!

I honestly never needed to use the service, so hats off to best buy for having quality items that outlast their warranty!!

I have had to use this and I hope I won't need to, but it was a great price.

Always recommend getting geek squad warraty! Its a no brainer!

Again, always great service, advice and kindness .

Very good service good customer care for products you buy!

I purchased an Insignia TV and less than 2 months the TV broke. I took it back, no questions asked just gave me the credit for the purchase. Now I did not get credit for the 5 year warranty but it was ok since there were no questions asked and credit given for a new tv. Best Buy has the best Geek Squad warranties you could ask for

Great service! No matter that the problem was they could always answer any questions I had

Bought the warranty with our last TV and it died. So glad we did. No questions asked, repair or replace and you get to keep on trucking. Happy to buy the same protection on our new TV!

My Geek Squad service is very awesome and the delivery is very seamless ! Have never regretted buying from Best Buy

The agents were knowledgeable and helped me get the tv I wanted even though it was out of stock. The agents ordered it for me and it took less then 3 days.

Great tv hidden feajtures that are free, great high resolution and the size is just perfect for a room Would highly advise you to get it

Got the service to protect my purchase. Great peace of mind.

5-year Standard Geek Squad Protection is a no-brainer. Covers just about every incident that could happen to the equipment.

I allways get geek squad.very good .you thay can't fix you product you get a refund. Are the same product. No hassle.

We stay in Florida and our house was built before the 1970s, so no 3 wire electrical. Everytime we have a T-storm something is bound to get hit. Even with surge protectors and battery backups on all the expensive TV's and devices. So paying the extra for geek squad protection is a must have and a no brainer.

The geek squad was called out our vacation camping area to diagnose and solve a problem that I was having getting my newly purchased television connected up in my Airstream trailer. They showed up and within approximately 30 minutes they had my TV hooked up and we’re out of there. These technicians were very knowledgeable and professional. Thank you Robert w. & Sandee Ott