Customer Ratings & Reviews

When ever I have a problem with my electronics I just pick up the phone and call them and they either help me troubleshoot my problem or I get it replaced with no hassle.

Super smooth to set up and it is nice knowing that I can have some peace of mind buying an expensive product.

I honestly haven’t used it but it’s always nice to add the geek squad service.

Can't beat the service. They have replaced TV's and headphones for us at no cost. You can look up coverage via your account. I once had a problem with it and got a call from corporate to sort it out. You don't see that kind of service any more.

Great price for extended protection on my television.

The warranty program provides piece of mind, enables quick solutions if required and is backed by the local store.

A great investment to tnsure the tv is protected against damage.

Love the 5yr warranty, I don’t have to worry if something goes wrong with it .

My TV was damaged during a recent move, and the damage wasn’t covered under my protection plan. So at this point the plan is useless. So I started the process of Canceling the remaining months of my plan. The representative I spoke with was very knowledgeable, kind and quick to help me. It was an easy painless experience. And now my partial refund is on its way! The money I get back will be put away to save up for a new tv.

Geek squad already came out twice, with no questions asked.

Ever since I broke two tvs I would never get another with out insurance

Awesome excellent recommended to anybody favorite TV

Definitely something to get when you purchase anything through Best Buy it protects all of your items

The agents know their work! Highly recommend. They definitely have the ability to figure things out if they need to

Easy to setup and gives great peace of mind! Always makes it worth it.

After having a relatively expensive receiver go bad a few years ago, the Geek Squad 5 yr Protection plan worked flawlessly ... I was so happy I had purchased it with the receiver. Since then, I have always purchased the Protection plan on the expensive items purchased, like home, auto, boat insurance, hoping to never have to use it, but when the bad things happen you are glad you have it. Not so expensive items I do not purchase protection plans for.

Just got the tv that has this so I have no review at the moment. Hopefully I never have to use it but if I do it’s there to use

I have this just for ptotection. Tv hasn't had any problems yet and it's been a month u7900 samsung tv.

i don't know yet but i'm expecting great things and i'll have a perfectly working TV for 5 Years.

The bracket for hanging the TV was already in place but the delivery guys tightened it up then hung the TV.