Customer Ratings & Reviews

Did not need a full service install, but prompt and curtious service on time and they called ahead. Good service.

Great store and delivery service. Would definitely recommend.

Purchased for our other tv, same idea as we have young kids and it is not a good day when the living tv gets smashed and you have no warranty/protection plan and end up spending 10x as much if ya buy the plan rather than a whole new tv.

I bought a TV in 2017 and also purchased a 5 year Geek Squad warranty. I know some people will say warranties usually expire before you need them, but in this case, I was so glad I had it. The old TV suddenly stopped working, Geek Squad sent someone to check it out, it could not be repaired, so they replaced it with a new TV. I purchased another 5 year warranty for this new TV.

Fast and easy. Bought with my other tv and was replaced fast no issues

Good price for open box. Nice 42" fire TV. Using it in our RV when traveling. Picture quality is very good and size is not to big for small space.

I am happy the geek squad protection plan was purchased. This purchase will give me peace of mind in case something happens to the television. Even though the television is new sometimes things happen unexpectedly without warning. So having this will eliminate any uneasiness of this purchase. I would highly recommend this to anyone.

Highly recommend for everyone cant go wrong without it

Haven't used the warranty yet but have used Geek Squad before. They are professional and take time to explain features of new TV's

Protection is a must for me for all my TV's and electronics, I've been satisfied in the past anytime I've ever had troubles or needed to use the plan for coverage. Always read your protection plans thoroughly Geek Squad tends to update them year to year.

5 Yr Warranty Protection Is Amazing. Just never know what can ever happen to your appliances when you buy them especially at an Pricey Price. Anything is possible to happen so I went with the 5 yr warranty protection which it’s covered through “Geek Squad Protection”

THE GEEK SQUAD IS A GOOD VALUE. IF YOU VALUE PEACE OF MIND.

I love Best Buy, they have the best insurance policy for their products!

I have had the geek squad come to my house on several occasions with different items over the years. And they are just great.

I just purchased a 55 inch Samsung KS9000 television. I felt that it was important to also purchase 5 years of Geek Squad Protection. I have always had great experiences with Geek Squad. Anytime I have a problem, all I have to do is call them and they try to help me over the phone. If they cannot help over the phone, they come out to my house. The Geek Squad is always very professional, and very knowledgeable. I highly recommend them to all of my friends and family.

Worth the extra money was able to get my broken tv replaced

Always a seamless and reliable experience! It’s nice to have knowledgeable help when things go wrong.

Love the comfort of my subscription. I did not need support to mount or get the new Samsung 32 inch TV up and running. I may have to call them as the HDMI cable and this cable to the DVD player is an accessible so I’m going to have to put a new end on it.

Peace of mind in case a product becomes a lemon. Anything man made eventually crumbles. Protection plan are a must. Helps save money when you need to get a replacement or fix on an expensive product.

Very easy to communicate with when I had questions regarding a tv I purchased a few years ago. They were nice and friendly and offered me good advice when trying to figure out how to expand my tv’s storage.