Customer Ratings & Reviews

Get the warranty, it's worth it. So easy and quick! Thanks for the excellent costumer service! Called on a friday, for our tv malfunction, they replaced the very next day!

They took care of the needs very well. Very nice people.

The most beautiful guarantee I have seen in my life

I love having the peace of mind that I can get service without a large out of pocket expense. This warranty replaced one of my previous TVs.

. I will also be purchasing the protection for gifts for my parents so they can also have the same piece of mind. I purchased this back up plan in connection with one of the TVs that I use for gaming and watching streaming movies It is great to know that I can have the peace of mind that my item will get fixed if there is a problem.

the tv works perfectly! its nice and loud. the best part is speaking into the remote for assistance

Definitely worth investing in. I had an issue with a previous model of my Oled and I was able to exchange and grab a larger screen for a very low cost!

Technology has become so sophisticated that it isn't easy to set up a new smart tv. There are so many options that I was not sure how they would affect my tv viewing preferences. Joshua from the Geek Squad walked us through every option and explained what each meant. We now feel confident that we are taking advantage of all options to get the best tv viewing experience we can. Thank you Geek Squad for making this possible!

Haven’t had to use but it’s nice knowing they have my back if anything happens!

Great service. Good to have, hope to not need it but great to have.

Highly recommend taking policy out on flatscreen purchases that are several hundred dollars or more...may not need to use the contract but gives you piece of mind. If sets break repair costs are inevitably high so contract is with it. Had to use mine a month before the 5 year expired and it was honored. Set fixed and good as new. Worth the money.

I used to be against extended warranties with the thought that it was just a waste of money. Then I married a woman that thought she could fix anything herself and typically did more damage. Now I buy the Geek Squad warranties on everything I purchase with implicit instructions that if it breaks, schedule maintenance!

Honestly can’t go wrong with the Protecrion Plan and the Geek Squad!

Peace of mind when you need it. You’ll never go wrong having extended protection for your purchases from Best Buy and Geek Squad.

Not many places will come to your home and repair appliances. The geek squad does. Purchase with best buy and get your moneys worth with this extra benefit.

Very nice plan it's a good investment for my TV it's always good to buy a plan

Haven’t had to use it but glad to have it in case we should need it !

I have had overall luck with the service for the past items I've purchased in the past. Most times they provided a box to ship back the defective product and they send a replacement quickly. The only time I needed to go to the local store was to move data from an old PC to a new PC. The staff was pleasant overall, however needed to get the supervisor involved to cover the data transfer per the agreement of the plan since the team member was new and unfamiliar with the plan.

Purchasing the stuff gives me this good state that I would be taken care of if anything should happen. It makes me not to worry too much. Life is already stressful to be thinking about this kind of thing

Having the Geek Squad available makes things very convenient. Seniors especially would benefit by having Geek Squad Service because if you have challenges you can get help instead of being frustrated. Get the Squad!