Customer Ratings & Reviews

I've already taken advantage of it a few times - twice with the tech using an app to remotely take control of my laptop and troubleshoot and improve my computer speed and ensure that I had no viruses or malware. It's good for 24 months for the price of 1 year and they will come to your house if necessary.

This product is quite resistant, the TV can be placed in various positions, it also comes with a large number of accessories to adapt it to different brands of TVs

These People are well trained. Dustin and was very thorough in explaining on to operate TV with new control. Would not leave until we were completely satisfied; it was his top priority that all of our questions were answered to our satisfaction. This is why we always buy any electronics we want from BEST BUY.

Let me tell you it is really great having the Geek Squad Protection for what ever you purchase because you never know what is going to happen to your purchase's. I have learned that before so from then on I have been getting it on what ever I get that says that I can get it just to have it.

My wife Samsung went out geek squad was unable to repair it had no problem getting a gift card for full price of the TV used it for the standard warranty on my new 65-in OLED TV

We picked up our tv. We always buy service. On our tv. The men always come out and work on our tv when we call. If it can't be. Fix they replace it. They are very professional when they come out. I would tell everyone to buy service on there products. I buy it on all my large merchandise.service

I have not had to use it yet. And I pray I will not have to. But I am glad I brought it. This is my second TV from Best Buy. I never had a problem with the first TV.

I always buy 5 year Because of the size of the TV 65" Sony

Best buy and geek squad have the best warranty hands down.

Tv is amazing, and very portable to use in any place

The service was excellent and the technician set up the TV and connect everything that was necessary and they also did a follow up call

Keeps my mind stress free of any possible mishaps with my purchase. Definitely needed if you live in a rowdy household like myself

Awesome yes it was the best experience of my life at Best Buy

Great picture, doesn’t over heat my sons room, we needed with a smart tv that was big enough to replace his 75inch (Gamer) and this is perfect

Agents very helpful. The appointment was scheduled when it was convenient for me. Very professional service.

Well, I haven’t had the need to use the service as yet, but when I do I will be expecting to be satisfied.

Haven't need it yet but the best buy employee helped me understand the value of this, especially for OLED TV long term. Worth the price imo

Always a good idea. Murphy’s Law never disappears. Decent price for lots of peace that you are covered just in case.

I bought 3 laptops last fall. Had an issue with mine a month in...called Geek squad, fixed online! Yay! My wife had an issue shortly after, Geek Squad fixed it online! My laptop lost a solid state hard drive. No online fix here, but I took it to the store,quick diagnostic,mailed off and returned to my home in a week fixed. This waS $ well spent. Geek Squad Rocks!

My TV was poorly packaged and arrived broken and cracked. One call to the Geek Squad and arrangements were made for it to be picked up and returned for a full refund on the TV and 5 year protection plan.