Customer Ratings & Reviews

Nice to have the backup of a team that can handle all electronics issues

Amazing survive every time. Always helpful and there to guide knowledge.

Bought a tv with the extended warranty. A yeast later, the TV had an issue ans instaad of fixed, we opted for the gift card and we upgraded.

Our first large screen TV developed an issue after only 3 years. It had to be replaced. The last two years, we had multiple visits from Geek Squad trying to keep TV working. Finally bought a new one and bought this program because large screens not as reliable and require more maintenance....

I have purchased this for four 55" TV's in the last eight years. And have used it twice. If they can't fix it. They will let you pick a replacement of equal or greater value on any brand. Of course, you pay the difference on any upgrade.

It’s all just a big gamble isn’t it. Unless you have had first hand experience with other LG televisions. My LG television just died a little before its 5th anniversary. Maybe the television was on way more than normal during the 2 years of Covid. Anyway, decided it might be wise to have the Geek Squad on my side for this purchase.

Happy with this! I am less worry about what can happen in the future

Oh the peace that 5-years without having to worry about paying for television repairs brings. Replaced my 2015 Samsung with the 2020 Samsung because it’s screen was going bad. Wished I had bought this security back then, but I never thought I’d need it. I knew better when I bought the new tv.

I had a problem with my tv. A part was ordered by symptom over the phone. When I received the part a technician came out and installed the part. It did not repair the problem. The tv was actually replaced with a tv with a larger screen and better features than my set. I am completely satisfied.

[Employee of bestbuy] I purchased this system before and it was great! The subwoofer worked amazing during action scenes. This one I purchased for my mother and she is living it.

Geek squad always has your back. I fortunately haven't had to use their services on my TV but know they will be there if i need them!

For the small price, it is a very worthwhile investment. We've use it on other items, and never had a problem. Hope we never need it, but if we do....

With every penny never had a problem with it has saved me many times over the years

It's always good to have a service plan on your electronics.

Look forward to utilizing their services if needed in the future.

I had a issue with my Samsung tv, geek squad took care of it right away, tech came out diagnosed the issue and inhad the option to get a new tv

Don’t wish to say nothing about this…………………………,…….

Purchased this additional warranty support contract to cover the item purchased with it. Always good to have a backup plan if there are any unforeseen issues with the technology.

[Employee of bestbuy] Worth the satisfaction of knowing that I have my stuff protected, especially because I purchased an open-box item.

[Employee of bestbuy] Worth the satisfaction of knowing that I have my stuff protected, especially because I purchased an open-box item.