Customer Ratings & Reviews

I haven’t had to use it yet but from what I remember with all my other stuff they’ve always been fast and on it when it comes to service.

The simplest solution to any potential problems with my electronics or devices.

The guys were very professional and courteous, Geek Squad is always on point !!

Better to have it than They're not have it Decent price for a 2 year warranty

I was allowed to exchange my television; however, I was not happy with the policy for larger televisions. Customer service insisted that a technician would come to my home to check to see what was wrong. I have a choose as to who I allow into my home and I did not appreciate feeling pressured to allow them to come. I requested a refund because they were unrelenting.

I bought a tv in 2016 that had a defect Bestbuy came replaced the unit a week later same problem they offered a credit for a new tv

Peace of mind. Highly recommended for any purchase as it gives you total peace of mind.

I purchased this plan when I purchased my son's new tv. It was important to have something to cover just in case there were any damages or repairs needed for the tv. No problems as of this date!

of course Bestbuy Has the best service Protection plan bar none.I always get the 5 year plan so i can renew it at or near 5 years

Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

GREAT SERVICE AGREEMENT. TELEVISION WASN'T REPAIRABLE. A REPLACEMENT WAS MADE AVAILABLE.

Easy to connect . Handy cable. Just right length for my space

Its a very good tv to watch netflix or good gaming

The Geek Squad crew came out and took the broken C1 and replaced it with the C2.

Insurance In Case something goes bump in the day as well as the night. If it's manmade there is room for error.

Geek squad is an excellent service for installing your brand new TV, A++. I highly recommend them for installation services.

Geek Squad is always a great thing to have. Their staff is always very knowledgeable and have your back when something is wrong.

Geek Squad is always a great thing to have. Their staff is always very knowledgeable and have your back when something is wrong.

The agents are on call ready to help you with anything they are also nice and respectful, best investment

I can’t tell people enough how invaluable this service is. They are always professional, on time and very knowledgeable.