Customer Ratings & Reviews

This has helped to get answers to all of my queries and give peace of mind that my TV is protected for the next 5 years (a typical life for a product like that). Bets part of this is that if my TV breaks / has any issues then Best Buy Geek Squad Total Tech Support will fix it and if they can't then either they will replace the TV at no extra cost or if the current TV model is no more available then I get the price of my TV back to buy another TV.

I bought an open box tv. All my purchases at best buy are made with the 5 year warranty. Best bargain by far in this inflation climate we are Experiencing.

The best decision when it comes to appliances Highly recommended

Excellent 10/10 would recommend. Great customer service

Swapped out a bad tv with a new one and delivered promptly!

I always get the extended warranty on the higher price electrical items because the two times I have had to use it they did not give me any hassle at all. One of the items was a vacuum and because it was non fixable and no longer stocked (three years old) they gave me my full purchase price back on a gift card. Also other places make you use the manufacture warranty the first year before the extended warranty kicks in, but the geek squad protection handles all that for you.

Why by one year when you can get five year for a good price I really like this

The Geek Squad Crew arrived on time. The were very considerate of our home. The wore shoe coverings. When they were finished they cleaned all the dust from hole drilling. Their installation of the TV quick, accurate and professional. After all the physical work was done, they spent almost 30 minutes showing and teaching my family how to use the new remote. They also showed the family all the new available features built into this TV.

Best Buy consistently provides amazing electronics, their knowledgeable staff ensuring that you get the piece beat suited to your needs. The great thing about a Best Buy warranty is knowing you'll never have to worry about the integrity or longevity of that purchase because the Geek Squad will be there to repair or replace it with absolutely no hassle or fuss. Shop at Best Buy, but don't forget the warranty!!

I enjoy having the peace of mind, knowing that if something happens to my product geek squad covers it

The agents mounted my TV and installed all my speakers and hooked up my subwoofer, Satellite DVD, and all my extras in every room, they also went an extra step and were able to have the cords come out near the electric plugs so the wires were not hanging everywhere. Very professional job and they were very nice during the process.

Excellent product in terms of price and quality. recommended

Having this is like having my own nerds in my house for anything

I am very satisfied with the LG TV that has good sound a fairly good picture and I’m very satisfied that everything is working out. OK that’s all I can say about it right now.

Very efficient and fast service from the guys good customer service

Geek Squad provided great service with my replacement tv but it would not accept my 55" tv at the store. We went through the whole process of replacing my tv when someone from Geek Squad said I would have to take my tv home and have a Geek Squad member evaluate the tv at my house. I actually completed the tv replacement over the phone with no visit needed and received my replacement tv within days.

The Geek Squad were amazing. I'm not an idiot! I have hooked up many systems before. But the new speakers that I could never get great sound out of them. The Squad hooked them up properly and made system easy to navigate easily between different units in the system. The TV was crisp and they did it all quickly too! It had been frustrating to have these great speakers but not be able to enjoy them as I can now. I had 6 yrs of college! You'd think I coulda figured it out!

I AM SO HAPPY WITH THE NEW TV. THE GEEK SQUAD WENT ABOVE AND BEYOND SETTING UP THE EQUIPMENT. I AM VERY HAPPY WITH THEM AND WOULD RECCOMENT THEM TO EVERYONE. I WILL ALWYS SHOP AT BEST BUY.

This is the most affordable warranty service that I have ever purchased

I bought this extended warranty for a tv that I purchsed for my father. Good piece of mind knowing that he has a 5 year warranty instead of one year that the manufacturer gives you.