Customer Ratings & Reviews

This "insurance" plan is a definite must have, especially if you are not especially tech savvy. I have used it numerous times and it provides peace of mind and is reassuring to know that any problem(s) I encounter with tech issues will be handled in an efficient and thorough way.

Very helpful. They make it very easy Incase of a damage

Great for when you need them. Luckily I have not needed them recently.

Seems like it was a smart move to purchase an additional warranty at a reasonable price.

this will help me when i need it good deal good price thank Bestbuy

Tv arrived ahead of time with fast and friendly service. It's not a surprise, it's the reason I continue to shop with Best Buy.

Geek Squad is very much worth getting. They are fantastic and always ready to help pretty quickly. Definitely recommend.

I buy from Best Buy even if I have to pay a little more because of their protection plan. I feel more at ease with the geeks than alot of the other retailers, plus the product normally outlast the warranty, but I get it just in case for big ticket items.

I have used geek squad in the past but it’s nice to know I have them to help set up my devices. I would definitely recommend them I really think it’s a great service!

The warranty better never get used but if it does these ninjas better have my back

1st TV was faulty. Got new one shipped out and no problems with 2nd unit

Bought the warranty with our last TV and it died. So glad we did. No questions asked, repair or replace and you get to keep on trucking. Happy to buy the same protection on our new TV!

I bought the coverage for my open box TV. I haven't had to use it, but I suppose the peace of mind is worth the price.

The Geek Squad gives you all the reassurance you need with a new product that IF anything goes wrong, you're covered. Samsung has a good warranty but with the Geek Squad behind you the worries are gone.

Been there before you guys do excellent work thank you

Excellent service even when facing complicated account issues (I have two accounts and the protection and television ended up on different places.) My original television couldn't be fixed so they issued me store credit to put towards a new one. Definitely worth the money.

I am so happy with this TV I love I don’t have to have cable at all and it has so many channels. This is one of the best TV I have ever go.

Excellent service. Highly recommend if you need help!!

I bought this to extend the warranty on my TCL TV, I wasn't too familiar with the brand so I didn't know what to expect. So far, the TV has been great so I haven't needed to use this. For me, it was worth the money for a little peace of mind. I would recommend this if you are buying this type of electronics.

The sales rep highly recommended adding this package to my purchase.