Customer Ratings & Reviews

I love Best Buy, they have the best insurance policy for their products!

Gives peace of mind on a major TV investment and has always been super easy to work with.

We have very destructive cats in the house, so it's probably a good investment to have a coverage.

We stay in Florida and our house was built before the 1970s, so no 3 wire electrical. Everytime we have a T-storm something is bound to get hit. Even with surge protectors and battery backups on all the expensive TV's and devices. So paying the extra for geek squad protection is a must have and a no brainer.

I purchased an Insignia TV and less than 2 months the TV broke. I took it back, no questions asked just gave me the credit for the purchase. Now I did not get credit for the 5 year warranty but it was ok since there were no questions asked and credit given for a new tv. Best Buy has the best Geek Squad warranties you could ask for

Helps you feel safe with lots of help and options for returning/exchanging items.

This extended warranty makes me feel safer than my last extended warranty from my auto dealership

I highly recommend adding a protection plan to your purchase. Even a quality product may have a catastrophic failure. We lost our 2-year-old refrigerator when severe thunderstorms hit the power grid. Best Buy replaced the refrigerator and compensated for food spoilage. The protection plans are worth every penny.

Hope I Never The Geek Squad, But I Always Buy The 5 Year Warranty.. I've Used The Geek Squad Many Years Ago On A VCR, They Were Great To Deal With.. An They Solved The Problem For Me.. Thank You Geek Squad..

The geek squad know what they are doing and getting the extra protection plan is highly recommended in my book. I was working on my laptop on day, leaned over to grab something and it dropped out of my lap. The screen cracked on it, fortunately we purchased this extra layer of protection, took the laptop to the store and they fixed it right up. Great customer service.

I am hoping this Geek Squad Protection is a lot better than Allstate's. It wouldn't take much to be better than Allstate. I like that the Geek Squad is part of Best Buy and not some corporate insurance company that is far away and difficult to contact. With the Geed Squad I can go right to the store and start the process with actual human beings.

That was great and I love the way they treated customers

The agents took care of my apple care replacement thanks

Geek squad will answer all your tech questions. Use it as it’s provided with purchase! Thanks Best Buy!

Purchased for our new LG TV. Hope to never use but other family have praised the service.

Don't think I'll need it but bought it anyways just in case

Geeksqaud services are prominent and reliable. I have opted this for my tv purchase on thanksgiving

Usually I stay away from warranties; however, Geek Squad warranties are the exception. Highly recommend spending the coin if you are buying something expensive.

Fairly priced. I’ve read some goods and bass, but I haven’t used them yet.

Worth it to get for insuring your more expensive purchases. Every time I ever had an issue with one of my electronics geek squad was incredibly helpful and fixed the problem.