Customer Ratings & Reviews

My samsung tu8000 stop working after two in a half years so happy i got this 5 year protection plan. Returned the broke tv and they let me pick out another tv of the same value.

Haven't use the service yet because my TV is brand new but the customer service is excellent

Do not Live without it. Do not Live without it. Do not Live without it. It is wonderful when you need it. Never get the Geek Squad warranty on a cell phone if you have trouble they only do factory reset. Unless you break it. Everything else Geek Squad is the only way to go.

Best custom service, I love buying my home electronics from this store

Respectful young men from the Geeks delivered and installed the TV smoothly.

Protection was good and never had any trouble with the Geek Squad. Products purchased have work so well I did not heed the extra service.

I had a LGC2 go out on me they gave me a gift card for the entire purchase price of the TV. It was fairly simple. This is the first time I've had to use it for that.

Love the fact that I can get it fixed. My other tv had a black shadow do if it happens to this one...i kno geek squad got me!

Getting the geek squad protection is the best thing you can do for all your tech purchases. Now says it seems like everything is either broke or I need help with it and the squad is there for me when I need help.

Bought a tv with the extended warranty. A yeast later, the TV had an issue ans instaad of fixed, we opted for the gift card and we upgraded.

I am the type of person that would rather play it safe and be covered than to take a chance and be surprised later. Since my knowledge is not very good on fixing things buying the protection plan gives me piece of mind that if ever I need help someone knowledgeable will be there for me.

For the small price, it is a very worthwhile investment. We've use it on other items, and never had a problem. Hope we never need it, but if we do....

I have not had to actually take advantage of this service. But I hope to have no issues when the need arises. I read prior reviews before my purchase which stated they were given a hard time because they didn't have the original packaging. So because of that warning I have stored my packing away along with my original receipt. You can never be too careful....

You can always rely on great service from Geek Squad when you purchase this plan.

Excellent service & very happy with the outcome of my questions.

Get the 5 Year warranty because Best buy back's it up 100 percent any problems get a new one or a different one for the same price.....

This only cost $20 and since replacing it would cost a lot more than the original price of my open-box, on-sale TV, I figured it was worth it. I don't usually add this type of insurance, but for an open box TV, it seemed reasonable. I would recommend this to someone who also got an open box or a refurbished TV to be on the safe side!

Geek squad protection is a must. So worth the money. I get it on almost everything I buy from bestbuy. Expensive tv and xbox remote broke.80 bucks was alot cheaper than having to buy new one.

We were reluctant to purchase the Geek squad service but so glad we did. We have need help several times and we also purchased a new TV and it is covered with 2 day shipping. Love it!

With so many electronic devices in our house, we love the peace of mind of having a five year protection plan that covers any problems, and they come to our home for any service or repair calls. It sure beats pulling a large TV off the wall and hauling it somewhere for a repair