Customer Ratings & Reviews

Geek Squad protection plans are very good. The main reason that I go to Best Buy and purchase products is that they have one of the best protections plans. we even purchase our cell phones at best buy, because their protection plans are better than our cell phone provider offers. another huge plus, is that you can reach and actually talk to a Customer Service Rep. who are very pleasant and professional.

The geek squad is always important to me because I am technically challenged. I have it on almost everything i purchase from Best Buy.

I purchased the protection plan because I have used them in the past. My past tv motherboard went out and I was able to get paid for my last tv because the cost to fix the tv was more than the tv was worth. I love their protection plans.

I was so happy with the help I received... I had actually just opened my TV, almost two years after I bought it. It didn't even turn on.... They knew what to do... Thnx Guys

Geek squad service has been very helpful and and they know their stuff. I recommend their services.

Glad to have. Hopefully won’t need it. I like that they come get the tv to repair.

I've already taken advantage of it a few times - twice with the tech using an app to remotely take control of my laptop and troubleshoot and improve my computer speed and ensure that I had no viruses or malware. It's good for 24 months for the price of 1 year and they will come to your house if necessary.

Delivery was like a white glove service. They were on time exactly what I was told. We had a cart for them to use, but they carried it to my room. It was not their first rodeo.

I had such a pleasant man come and bring my tv. He was very knowledgeable about it. He kept me updated when he was going to be arriving and where he was at in his schedule.

While I technically hope I never have to use it, peace of mind is better than none at all! Made sure to get GSP on my TV Set in case anything happens after Manufacturer Warranty expires and I'm glad I did. Sometimes it may seem cost prohibitive, but better to be safe than sorry!

Still in great condition had to do a replacement for the remote i had no problems.

Great combination of open box television and a 5 year geek squad protection plan.

The best surround sound hands down. You will not regret it, looking into purchasing one for bedroom.

So because of my C1 TV just shutting off I decided to get this extra protection plan to protect my C2 TV for an extra year, hopefully I don’t have any problems so far so good

I love my fire TV!! The best decision i have made.

These People are well trained. Dustin and was very thorough in explaining on to operate TV with new control. Would not leave until we were completely satisfied; it was his top priority that all of our questions were answered to our satisfaction. This is why we always buy any electronics we want from BEST BUY.

GEEK SQUAD! I am proud to support the Geek Squad. The professional setup and repair service is great and convenient.

GEEK SQUAD! I am proud to support the Geek Squad. The professional setup and repair service is great and convenient.

GEEK SQUAD! I am proud to support the Geek Squad. The professional setup and repair service is great and convenient.

Haven't used itt for things like tv yet, but, based on prior experience, they are a First-rate operation.