Customer Ratings & Reviews

The agents are good people who are professional and good at their job.

I have had Geek Squard service for my last 3 flat screen tvs . Great service .

Excellent store to go, staff is super knowledgeable. Super attentive, my store of choice

Gives me peace of mind knowing my tv is protected from any accidental damage or breakdowns

Since our new television is full of so many technological features we decided to be prepared in case something went wrong before we were ready to replace it. We also wanted to be sure that if any burn-in ever appeared on the screen, it would be covered. Hopefully we will never have to use it.

Still haven’t had a chance to use it for my recent purchase but geek squad is always reliable and useful in a time of troubleshooting your home electronics

Love this tv. Its so clear and no issues at all. Its big and so affordable. Great tv for the price.

It's worth having and I recommend it to anyone that's thinking about it!

I had a previous 5 year warranty on my old TV. The picture went bad 1 month before the warranty expired. I was handled professionally all the way. New TV, installation and programming of my universal remote, everything for free. Great warranty.

I haven’t had any problems with it yet! I only wish that the sound quality was better.

love the insurance, only shop best buy. buy all electronics there

Best extended coverage on the market in my opinion. The first OLED tv I owned suffered from Screen burn in. This is the only coverage I know of that covers burn in. They replaced my TV with the same or newer model. If you are making a high dollar purchase make sure to protect it.

having a geek squad protection plan is always worth it. they always help

Awesome protection plan. Worth spending the extra money if expecting to keep the tv long term.

Always there when needed! Definitely helped fix a couple of my issues.

This is a smart purchase for the future. A previous purchased TV with the Geek Protection saved us big dollars. The TV was less than one year old and a system issue happened. The Geek Protection paid the original purchase price of the TV. YAY!

Absolutely recommend adding a Geek Squad protection plan to your purchase. They are extremely helpful and can save you a lot of money and trouble. They replaced my tv and the process was very easy.

We purchased a 65 inch Sony O Led and debated over the 5 year warranty. Since the TV was expensive and had new technology, we decided to go ahead and purchase the 5 year warranty. Hopefully we won't ever need it, but we have peace of mind in case we do. No deductibles either. We feel confident in the plan.

Hope do not need but just in case never know when it may

Trust the Geek Squad, they are real people that you can go speak with if you have questions or problems.