Customer Ratings & Reviews

The geek squad warranty is is great. But I am ok with never using it.

Geek squad is always the best with warranties. This is why I only shop at BestBuy for all of my electronics.

Great to use especially when tv whent down. They were really easy to reach

Always great to have a warranty on the event something breaks and geek squad is always super helpful

Agents brought new TV inside and set it up on my TV rotating stand

I just purchased this warranty and so far I haven't had to use it (thank goodness)! In the past, I have had this warranty and this warranty does far exceeds my expectations and Best Buy stand by their warranty 100%.

I haven’t had to use it yet, but it seems clear and straightforward.

I would definitely recommend on all purchases!! If you have a problem it is easy to fix!

I love Geek squad service. Have never had an issue with them. They came and checked my tv that was having issues. Very professional and answered all my questions

Being that I have had on TV hit by lightning and a burnt ends on an old lady it I prefer to use Geek Squad affordable cars if they cannot fix it they will replace it or you will get your money back with no problems has been my experience using them

I bought this protection plan for my new 32" TCL Roku tv. It was quite affordable and gives me peace of mind. I have never had to use a bestbuy protection plan in the past, even though I have purchased them before. I'm just glad they offer them.

We bought the protection plan when we bought the TV. The TV broke after about two or three year as the GEEK squad gave me a brand new one and installed ir and I paid nothing extra.

Good for if I need it, but a bit disappointing from their other coverage plans. Most of their other protection plans include accidental damage so if you bump into it or your pets run wild or something happens to it, they'll replace the item. But unsurprisingly as items get more expensive, they drop that option in their protection plans such as this one. I just hope if anything happens to the actual product itself that is a result of regular use, it's actually covered in this plan.

When you purchase a $3K OLED, this is an easy decision. Hoping I never have to use this, but glad it’s there. Best Buy is the only seller that their warranty covers burn in! LETS GO!

We haven’t had to use the service yet and hope we won’t need to but I’m sure it will be well worth the little we had to pay for it.

Very helpful choosing the best option for a fathers day gift! Couldnt decide between a few diffrent TV's and they helped narrow it down

I always get the 5 year insurance on my large tv purchases. These newer TV's are like computers. Never had a problem with my Sony tv but if I'm dropping 3 grand, I need some assurance it won't just randomly die and then I need to get another one.

Great tv. I have not had to use geek squad as i have had no issues

Havent used so far but i Bought this additional plan for my worry free once i need help in future.Hope it will works like i planned

I've used this on 2 previous Samsung TVs. All went out at the 2 year mark(both replaced by Geek Squad). Purchased a Sony OLED with 5 year protection and already passed the 2 year mark so all is good!