Customer Ratings & Reviews

Fortunately we didn’t have the need to use this but it is always good to have the protection because 9 times out of 10 when you don’t have any protection is when the issues happens.

Each and every time I have called the agents are professional and know what they are doing....from guest service to tech issues and I feel valued as a customer. I wholly recommend anyone with modern electronics in their homie to have this service. It has saved me much stress and money.

I really like to be protected. This provide what I want

Geek squad has always been there for me with whatever technical problems I have whether with a tv, computer, or camera.

Price is very good for 5 years protection. Especially that they will come to your home to do any repairs if need it.

Everything was great. Looks good. Sounds good. Quality is good

I used to avoid the Geek Squad or any insurance protection on devices but now since I have protected almost everything I buy now. It is safer to pay a few extra dollars then to pay a full price to have it fixed or be purchased again. I recommend this product with BestBuy!!

I would highly recommend getting addtl coverage when possible. Some rates should be lower or should come free fpr a year for certain products

Only place love to be and must have the only one that does it

Agents set the Tv up and showed me the operation. Agents were very polite and didn't leave any packaging behind for me to have to dispose of.

So we haven't had to use this yet thankfully but the peace of mind makes us very happy.

Amazing staff , helpful with all my needs and overall phenomenal service

it’s ok i don’t understand it. you can only use it if you bought it in the store

Don’t always purchase a Geek Squad Service however when you make an investment this large this give me peace on mind for 5 years.

When I buy any electronics in Bes Buy I get a protection plan too. My experience with those protection plan is very good, fix the electronics or change it if can not be repair.

I like my laptop is fast and is great but I still got to work on it because I have forgotten my computer skills so I have to get back to it but it's very great I like it

It's good to have the protection plan in case something goes wrong with the tv. I like that geek squad will make house calls for any needed service unlike at other retailers where you would have to mail a large tv for service!

Geek squad warranties always a good choice for me. I’ve purchased a warranty on almost everything electronic I buy and have only had to use it once. Excellent quality and service! Spend the extra money. It’s worth it because you never know.

Just purchased new TV's, sound bar and network router from Best Buy to get us through self-isolation for COVID-19. Wanting to get up and running immediately, we purchased Geek Squad delivery, install and haul away. they did not let us down and won't let you down either...

Our tv power supply stopped working. Geek spuad was fast and Professional. The people who came to work on my tv had a good attitude and liked there job 10 out of 10