Customer Ratings & Reviews

The TV was on sale, which made up for the price of the warranty. I haven't had to use it, so I'll update this review if I do. I generally avoid extended warranties, but QC on consumer electronics can be hit or miss depending on the brand.

Geek Squad Protection is definitely worth it. In the case a dead pixel appears or the entire LED display goes out, they can replace or fix it pretty easily.

Recommend this for every appliance purchase. It gives a piece of mind knowing accidentals are covered or can be fixed

These plans from Best Buy are very valuable. I have bought them in the past and had to use it for my last TV. It definitely paid for itself.

The Geek Squad has done several great installations for our family. I.e. 5.1 Surround Sound System, large screen televisions etc.

I get geek squad on everything over 100 bucks, it's the ease and confidence that you would expect. Instead of having to deal with the manufacture and getting rma #, then paying for shipping, waiting... non-sense I rather get this and if something does go wrong they handle it in the store usually with a swap out or equal value.

This gives you a much needed peace of mind for a fraction of the cost of the TV.

This gives you a much needed peace of mind for a fraction of the cost of the TV.

Geek Squad protection plan is great. Any questions about a device purchased at Best Buy they are always ready to answer. If a device needs to be replaced, with this protection is no problem. A piece of mind to have this protection.

Agents who installed T.V did awesome and would recommend highly, I will say the program used to give equal trade value need to be more accurate on EQUAL service not DOWN GRADE to save money on a product you used INSURANCE CLAIMS on.

Don't know yet. If tcl doesn't warranty my tv we will see what Geek squad does. Geek squad doesn't kick in until tcl's non existent warranty ends.

Are you really going to consider not getting the protection plan? Geek Squad is great and this plan gives the peace of mind of knowing that your purchase is protected outside of the flimsy manufacturer warranty that requires so much hoop jumping to get validated! Come on, for the price, it is a foolish thing to not purchase it.

They are great I always used them for any type of products

They helped me build my pc even when I came to them about 3-4 days in a row lol thanks guys!!

The service is amazing and extremely beneficial to have for all electronic purchases.

Offers a great peace of mind. The cost far outweighs the cost of replacing a tv that needs replacement.

Would never purchase a $2000 TV without a 5-year warranty. I've used it multiple times on previous products getting them fixed, never on my dime, and have gotten ALL my investment back on 2 different TV's over the past 20 years. Well worth it.

Well worth the initial cost. It has saved me on 2 large screen TVs. Keep in mind that it expires when you use it on a defective item whether it's used after 1 month or 5 years.

We were smart this time and got the protection plan. We have gone through several TVs. We have kids and now I can relax knowing if another lego goes through my tv I’m not gonna stress out about it will be protected.

I usually don't get the protection plan but I bought a $2,000 television so I thought I ought to have to get the 5-year so now I feel safer. Mmmm much safe. I would recommend the protection plan on purchases over $1,000.