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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30279 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 298 Showing 5,941-5,960 of 30,279 reviews
  • Rated 5 out of 5 stars

    Geek Squad has been working hard for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good and interesting to watch. High quality tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great knowing that my tv is protected against any issues that may arise with the geeksquad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You just need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just need it. Do you know how many things I’ve had that broke after the factory warranty was up? The geek squad warranties are the best thing to have. Easy to use, a fantastic value. I’ve use their warranties on TVs and clothes washing machines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I bought it because TVs suck and after a little while don’t work right welcome to the age of throwing crap out. This is not a waste if you know that it cost more to just mount the new tv than have the pros handle it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QNED plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the geek squad five year protection plan I’m glad we did. Hopefully we have nothing wrong, but if we do, it’s worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony bravia 85inch tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that the price for the cost of the insurance for the tv is worth it!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what item I bought this for but since my Samsung experience I won’t not buy a warranty on bigger investments. Quality of items anymore is junk and need protection with high costs and inflation make living unaffordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely worth the purchase for such an investment TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have it if you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ha ent had to use it for this item but im also assuming its no different from the time i have had to use the service , no hassles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an issue with sound on our Toshiba Fire T.V. and the tech who came to replace mother board was so great. Protection is always needed no matter what you buy. You just never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LEDs went out in my last TV after about 4 years and it would have cost over $300 to fix. Since that TV only cost $400, I wasn't about to waste the money. Paying the extra $189 (for my $799.99 TV) was definitely worth the cost for this Geek Squad coverage!. I doub't I'll ever buy another without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took great care of us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has saved us so much money. They mounted my 75" TV and there was no way I was doing that for $50. We also had an issue with a MAC at the house and they remoted in and took care of us. Great job and worth the money by far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's when you think that nothing will happen with my purchase, suddenly something happens ans you wished you would have added protection. ALWAYS GET GEEK SQUAD!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea just incase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i haven't used the service but since I bought my Mom a new flat screen tv for Christmas I thought it was a good idea. If the tv is over a certain size they come to the house to service it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is a good option but the product could have been better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    B protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You protect your junk why not your TV? I was told by a repair man with15yrs in the trade Samsung puts weak transistors in their boards so I was glad to have purchased the extended warranty, you should too unless you've got enough disposable income or an advancing technology addiction to buy a new one every 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe than sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to know I have added security just in case! Hoping I don't need to use it but glad it is there. I had some appliances short out after a huge thunderstorm and didn't have coverage on any of those items. Better to be safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV screen failed after 1 month. Geek Squad came and just brought a new TV and took the old one back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say highly professional and fast. I always will get a warranty through them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong. The protection program is a must for anybody spending more than $200. I use geek squad protection once in the 10 years I have shopped at Best Buy and it has paid for itself even for that length of time. The two-year geek squad protection plan, in my opinion is a smart move, even "a must". TY. GmanC

    I would recommend this to a friend