Customer Ratings & Reviews

Got the plan and used it on a computer that got damaged by water spill by my kid. They allow you to replace it or get money back.

It is good for time being.There is a little shaky hut only if you see it carefully.

I haven't taken advantage of the service yet but it is good to have the peace of mind.

Always get get squad protection when it's available. Seems like products have a certain lifespan nowadays. Always comes in handy plus you get the new models of items if they have been discontinued. They also give you the money you payed for the item just in case you want to get an entirely different product.

Always buy the protection. It’s worth it. I’ve used it a few times, a back light problem on lg tv. Tv hit by surge etc.

I like Insignia TVs, they're a very good value, but I have had things go wrong after the one year warranty (and have seen others have problems with other value brands). The low price of the extended warranty looks like good insurance. Best Buy was good about handling a problem I had with an Insignia TV while still under warranty, so I have some faith that they will do right by me if I need to use this extended coverage.

Greatest purchase ever glad I did. Ended up using it a year later. Tech services was excellent the tech guy was knowledgeable friendly. Repair date was set came out and was fast and easy. In and out.

I all ways get the Geek Squad protection plan for all of my products! Because it never fails as soon as your factory warranty goes out something is going to break. And the Geek Squad plan has never failed to fix or replace the product!

It was really easy to install. They emailed me the warranty.

Great peace of mind that I hope goes unused. If something does go wrong, I'll have some recourse.

I buy Best Buy products all the time, from TV’s to cell phones... but what is most important to me is the peace of mind I get purchasing the protection plans. I know if something goes wrong I have a team of people at my disposal to help me figure out and fix whatever the issue is.

What a great offer, the extended years they offer are awesome!

I was glad I paid for the extra protection cause Geek Squad definitely had my back when my TV went out.

Send a warranty price is perfect. Discovers everything.

The agents were nice and friendly. They helped me setup my tv with ease within 30 minutes. They were quick and professional about it. I would highly recommend having geek squad help with setting up your TV. It worth it

I love best buy and they use to be the best but know its like they find loop holes to not service you device. I had a kids tablet that i bought in a package deal around Christmas i bought 4 plus the protection. My son cracked the screen a few months into having it so i took it back to best buy and they tell me its not worth fixing to just get another one so i did and took it to them they tell me since i got it on sale they will only give me the price i paid for it. Which was maybe 60 dollars. But the tablet was now worth 150 or 160 cant remember so i paid the amount i ended up adding to get the new tablet for the protection plan i could of kept that money and when this happened just bought him a new tablet it didnt make since for me to pay for the protection on a marked down product which if they would of told me i wouldnt of because it aint good for nothing on a item thats marked down. Unless its a very expensive marked down electronic.

Tv failed after 4 years and the 5 year geek squad warranty refunded the full amount which helped me get a C3

Always a good idea to get when you are purchasing open box items or electronics for kids.

They are always there to help. Answer all my questions so I understand what I am doing. So I dont break things!

it's convenient to have a geeksquad plan. Never know what could go wrong! this comes in clutch!