Customer Ratings & Reviews

Says I have 2 years and I would like to get a new TV that would work as well as it did when I purchased it! I only have less than one week to do this or maybe a year and a week. But I haven’t been able to use it because of a glitch having my home landline listed instead of my mobile telephone.

Got this for the husband for Father's day. He is a gamer and loves the graphics and clear picture. Can't get him off it now

Would 100% recomm Buying protection for any item if they dont have it no longer they will refund you

geek squad has been extremely helpful and have been very patient with me. they’ll 100% get the job done

Always good to have insurance just in case anything happens

The staff were very friendly and very knowledgeable and werent pushy for sales.

Geek Squad provided great service, answered all my questions, and suggested a replacement tv.

Bought it because the sales person assured me the tv will die before the 5 years are up.

The Customer Service Agent was very helpful and the Price was good

I always buy the protection plan for items that are easily broken like gaming headsets and vacuums. It’s extremely easy to use.

My TV was broke and they explained what needed to be done or gave me an option for a gift card. I was very satisfy with my option.

The Geek squad team was very willing to help when our television stopped working.

I love this program, I am not really tech savy and the new Tvs are much smarter than I. Whenever I have a problem with my Sony Bravia and my Samsung Qled I just call and they come out and fix the problem for me. Usually its not the Tv, just the lack of knowledge of the user. LOL

Excellent they are one of the best. Thank you for this product.

wouldn't leave or buy anything from best buy without the knowledge that i would have a protection plan for my product. i have used the protection plan multiple times before and they do pay off in the long wrong if there is a problem.

Professional service. I had no luck in repairing my laptop but they handled it professionally. My unit was bought in Canada and I did manage to get it repair at BB in Canada.

We've always gotten the protection plan and more often than not we've used it within the 5 year time line. Great service, love the Geek Squad!

I have not needed to use it yet but it sure is nice to know I'm covered if anything happens to my new purchase.

We are very pleased with the geek squad. If we had issues we were able to call set up an appointment and have them fixed. This was in our home and at the store!

So I basically bought this coverage from my 55-in LG OLED TV, I was able to talk to the representatives and they rest assured me for the next 5 years my product would be safe. They answered I requested that I had available to me