Customer Ratings & Reviews

They show up on time. They are good and they keep in touch

When you spend your hard earned money on certain items. You can rest assured to know that you’re covered just in case anything happens suddenly accidentally without warning.

Havent had to use the protection yet. But noce to have peace of mind.

Always good to have this extra protection encase something goes wrong.

So glad I got this. TV broke, Geek Squad came out next day, couldn't fix it so they replaced the TV. Bonus - the TV I originally purchased was no longer available so they upgraded the TV and restarted my 2 year warranty with the new one.

You can't go wrong with Geek Squad Protection, such a small price for a piece of mind, whenever I purchase anything big from Best Buy I always go for the added protection plan.

Highly recommend a 2 year protection for most devices. You just never know what can happen and Best Buy is really quick with giving you a replacement item.

Agent was very courteous, responsive to my problem, and needs. He was very knowledgable, and took the extra time to ensure I was satisfied. I was extremely satisfied with the outcome.

Purchase brought peace of mind. Fingers crossed I won’t need it.

No worries for the next 5 years since my 75n Sony is covered. I had it set up and calibrated by the geek squad. Extra sweet since I added a Sony sound bar and satellite speakers.

My experience with geek squad has been good, always been for repairs not installs

Piece of mind is priceless they say. So Geek Squad protection provides priceless piece of mind for all of my electronics purchases.

Geek squad is nice to have whenever you need them. I do stuff myself most the time though.

The only protection Plan that I ever buys from Best Buy geek squad. Never had any issues with them refusing to service or replace a product. Highly recommend it

The geek squad at Best buy is awesome. They are always there to assist you with any purchases and answer any of your questions in detail. They have experience and you can tell. I recommend getting this service when you purchase items.

Had a protection plan on a 19" Insignia TV that stopped delivering audio. Took TV in and because of the protection plan got a replacement immediately. Definitely worth the money!

5 year protection plan? Duh. If you're going to invest a lot of money into a TV (by my measure) be safe. Best Buy has already replaced one of my TVs that could not be fixed. They stand behind their protection plans.

The best extended warranty on the market, for the next 5 years I will not worry about pixels not working, LCD black spots, surge problems and even the remote not working. That's all covered!!

We have a contract with the Geek Squad, but have not needed to contact them for our newish television. However, my mother has used the Geeks numerous times to help with issues with her new computer. They are very helpful and professional.

I always buy the 5 year TV warranty so as not to be concerned with any future problems. I've used my warranty before and all was taken care of to my satisfaction.